cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
113
Views
5
Helpful
2
Replies
Highlighted
Beginner

Two ReleaseKeys in C60

Tried to update a C60 from 4 to 5.1.13.  Have ReleaseKey. Tried to install using web browser.  Exception error received.  Telnet to machine and get the following using

xcommand  SystemUnit ReleaseKey Add Key:<key>

No error

xcommand  SystemUnit ReleaseKey List displays two keys

See attached file.

Is assume this is the problem. Can the old Version 4 key be deleted by CLI

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Advisor

Re: Two ReleaseKeys in C60

Your screenshot already shows that your device has a TC5 release key, so you won't need to add another one for a TC5 upgrade.

Having multiple release keys on the device is not an issue.  I have an old C60 here with 6:

xcommand SystemUnit ReleaseKey List

OK
*r SystemUnit ReleaseKey 1 Version: "TC2"
*r SystemUnit ReleaseKey 2 Version: "TC2"
*r SystemUnit ReleaseKey 3 Version: "TC3"
*r SystemUnit ReleaseKey 4 Version: "TC5"
*r SystemUnit ReleaseKey 5 Version: "TC6"
*r SystemUnit ReleaseKey 6 Version: "TC7"
** end

Your issue is more likely to be the version of TC4 that you are running. Try upgrading to TC4.2.4 first, then upgrade to TC5.x

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

View solution in original post

2 REPLIES 2
VIP Advisor

Re: Two ReleaseKeys in C60

Your screenshot already shows that your device has a TC5 release key, so you won't need to add another one for a TC5 upgrade.

Having multiple release keys on the device is not an issue.  I have an old C60 here with 6:

xcommand SystemUnit ReleaseKey List

OK
*r SystemUnit ReleaseKey 1 Version: "TC2"
*r SystemUnit ReleaseKey 2 Version: "TC2"
*r SystemUnit ReleaseKey 3 Version: "TC3"
*r SystemUnit ReleaseKey 4 Version: "TC5"
*r SystemUnit ReleaseKey 5 Version: "TC6"
*r SystemUnit ReleaseKey 6 Version: "TC7"
** end

Your issue is more likely to be the version of TC4 that you are running. Try upgrading to TC4.2.4 first, then upgrade to TC5.x

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

View solution in original post

Beginner

Re: Two ReleaseKeys in C60

Thanks for the response. Will download interim update the go to V5.1.13
CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards