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jeremy smith
Beginner

Two similar Communities, which one to use?

I somehow stumbled across this other Cisco Community.  I am used to posting in  THIS one, but I was wondering if there is supposed to be a different audience for the other one?  They both seem to be a decent place for endpoint, TMS, and VCS support, which is mainly what I am interested in. Should I post in both?

 

The URL for the other Community:

 

https://communities.cisco.com/community/technology/collaboration/collaboration_endpoints/content

 

2 REPLIES 2

Don't think there is an official description of what both are meant for, but in my opinion:
Communities is general questions, feedback, etc.
Support Forums is for deployment, configuration, how-to and break-fix.
Wayne DeNardi
VIP Advisor

In my opinion, the "Communities" are generally geared more towards pre-sales questions, while the "Support Forums" are a considerably better place to actually get assistance if you need help with the configuration or use of the devices.

Wayne
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