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Unified Video Advantage cannot dial out with camera on

jmize
Level 1
Level 1

I am using call manager 4.1(3) SR1.

UVA version 2.0.2

h323 to a 3745 which acts as both gateway to a at&t pri circuit and gatekeeper.

I can place an off net call with out the camera. with the camera connected the call does not go through. I would have thought the callmanager would retry the call as audio only.

i don't need the ability for the video to work off net for now. but i don't want to disconnect the camera to make calls.

thought i might try to put a translation in the dial-pots to change the call to speach ?

the camera works great for on net calls to each other and to our polycom vsx7000 units

Thanks for any input

Jeff

i get this in q931

ul 13 14:38:24.353: ISDN Se2/1:23 Q931: TX -> SETUP pd = 8 callref = 0x4A77

Bearer Capability i = 0x8890A2

Standard = CCITT

Transer Capability = Unrestricted Digital

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98385

Exclusive, Channel 5

Facility i = 0x9F8B0100A113020122020100800B4D697A65204A6566662031

Calling Party Number i = 0x2181, '2484337580'

Plan:ISDN, Type:National

Called Party Number i = 0xA1, '3132233197'

Plan:ISDN, Type:National

Jul 13 14:38:24.377: ISDN Se2/1:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x

CA77

Cause i = 0x82C1 - Bearer capability not implemented

Jul 13 14:38:24.377: ISDN Se2/1:23 Q931: Applying typeplan for sw-type 0xD is 0x

0 0x0, Calling num 2484337580

Jul 13 14:38:24.381: ISDN Se2/1:23 Q931: Applying typeplan for sw-type 0xD is 0x

0 0x0, Called num 13132233197

the ca

2 Replies 2

thomas.chen
Level 6
Level 6

The bearer capability (or bearer cap) is the ISDN Layer 3 (L3) service indication that defines the characteristics of a given call. The bearer cap of a call is indicated by the Telco in the Q.931 setup messages. The bearer cap is often used to distinguish among 64k voice (analog) calls, 56k data calls, and 64k data calls.

The bearer capability is part of an ISDN call setup and can be displayed by issuing the debug isdn q931 command on the Cisco router console.

The reasons the call may be rejected is that the Cisco router has not been configured to accept voice/speech calls, or the ISDN circuit has not been properly provisioned.

At this point in troubleshooting, make sure that the Cisco router has been configured to accept voice/speech calls, and that the ISDN service provider has properly provisioned the ISDN circuit.

For more information, refer to these documents:

http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a0080143175.shtml

http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml

Thomas,

I had to set bearer-cap speech to fix

thanks

voice-port 2/1:23

description SBC PRI

bearer-cap Speech

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