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ASSP
Beginner

Unpairing SX20 microphone mute from Webex meetings

Hello,

 

I have a SX20 endpoint cloud-registered to my Webex account.  I am using that endpoint to broadcast a classroom while I monitor the class from the Webex Meetings Windows app in my office.

 

When I attempt to mute my computer's microphone in the Windows Webex Meetings app, the action mutes the microphone on the SX20 endpoint.

 

How do I keep the SX20 endpoint microphone on while muting my computer's microphone in the Windows Webex Meetings app?

1 ACCEPTED SOLUTION

Accepted Solutions
ASSP
Beginner

Well, I'll just answer this one myself.

If you register your endpoint to your personal account, you cannot unpair the endpoint microphone control from a Webex app.  You need to register the device as a workspace to have full control over the microphone.
Cisco thought this was a good idea.

View solution in original post

1 REPLY 1
ASSP
Beginner

Well, I'll just answer this one myself.

If you register your endpoint to your personal account, you cannot unpair the endpoint microphone control from a Webex app.  You need to register the device as a workspace to have full control over the microphone.
Cisco thought this was a good idea.

View solution in original post

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