You are trying to upgrade a Cisco Webex Room Device via the web interface using a COP file, but you get a file size limitation warning that the limit for uploading software is set to 1GB. If you get this warning message, please first upgrade to CE9.8.2 or CE9.9.1 where this issue has been resolved. This means if you are going to upgrade to for example CE9.10.0 from CE9.9.0 you may see this error message in the web interface. Upgrading via CUCM or other methods than the web interface are not affected. This issue only affects the newer Cisco Webex Room Device portfolio when upgrading using cop.sgn files via the web interface.
Note that these versions (CE9.8.2 and CE9.9.1) have been deferred, please use TMS, CUCM or use a web server to upgrade the device to the latest version.
If you do not have CUCM or TMS, you can work around this by putting the latest available software package on a web server reachable by the device you are about to upgrade. Type the following command from the xAPI CLI:
Upgrading using the web interface
Access the device on https://codecIP/web/software. Upload the correct software package by following the instructions on the web page. The upgrade will start, and the device will reboot with the new software.
If you are on a software version before CE9.9.1 or CE9.8.2 you may experience a file size warning if the file you are uploading are larger than 1GB. If you experience this, please upgrade using one of the other methods.
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