Using Video advantage with IP Communicator on CME 4.0

[ciscoking6801]

I am having issues getting video advantage to work with IP communicator. I am using VA 2.0.2.0 and IPC 2.0.2.0 and CME 4.0. I added the commands

voice service voip

h323

call start slow

telephony-service

service phone videoCapability 1

call-park system redirect

create cnf-files

and added the video command under the ephone. If you have any suggestions I would appreciate it.

Thanks,

Andrew

[paal.fondevik]

Hello,

I had the same issue a few weeks ago, and found that VT advantage 2.0 requires at least CallManager Version 4.1(3), Service Release 1 to work with Cisco IP Communicator.

regards Paal

[ciscoking6801]

Paal

I am not using Call Manager. I am using Call Manager Express. There is no version 4.1 the documentation says that it should work with 4.0. that is the latest version of CME. Do you have any insight on this.

Thanks,

Andrew