VCS and CUCM 8.0 Integration.

[manishkumar.gupta]

Hi,

I have VCS Control ,VCS Expressway  and CUCM 8.0 in the lab.

Please let me know how to integrate CUCM 8.0 with VCS Control and Expressway.

Any Document or supporting URL would be helpful.

Thanks in advance.

regards,

Manish Gupta

[Marwan ALshawi]

Hi Manish,

document as bellow

CUCM integration with VCS

http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Cisco_Unified_Communications_Manager_Deployment_Guide_CUCM_6-1_7_8_and_X5-1.pdf

VCS and VCS expressway integration

http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Basic_Configuration_Cisco_VCS_Control_with_Cisco_VCS_Expressway_Deployment_Guide_X5.pdf

HTH

if helpful Rate

[Marwan ALshawi]

is your integration went well ? let me know if you need any more help

[manishkumar.gupta]

Hi Marwanshawi,

Sure and Thanks for the help!

Haven't tried yet ,will surely update once done.

regards,

Manish

[Alejandro Cortes Rivera]

Hi

I am just trying the integration with not success, I am getting this issues:

Do you have any idea? I will apprecited.

• State: Completed

• Found: False

• Reason: Not Found

• Type: SIP (INVITE)

• CallSerial Number: 934633da-48f6-11e1-be80-0010f321040a

• Tag: 934634ac-48f6-11e1-810c-0010f321040a

• • SubSearch (1)
  • • Type: Search Rules
  • • SearchRule (1)
    • • Name: DIAL OUT TO SIP TRUNK CUCM
    • • Zone (1)
      • • Name: SIP Voice Trunk Zone
      • • Type: Neighbor
      • • Protocol: SIP
      • • Found: False
      • • Reason: Service Unavailable
      • • Gatekeeper (1)
        • • Address: 10.15.24.166:5060
          • Alias (1)
          • • Type: Url
          • • Origin: Unknown
            • Value: 17278035187@video1.vcsc.org
          • 
            
            

[Alok Jaiswal]

Hi Manish,

I see below in the search:

• SubSearch (1)
  

• Type: Search Rules
  

• SearchRule (1)
  
• • Name: DIAL OUT TO SIP TRUNK CUCM
    
  • Zone (1)
    
  • • Name: SIP Voice Trunk Zone
      
  • • Type: Neighbor
      
  • • Protocol: SIP
      
  • • Found: False
      
    • Reason: Service Unavailable
      
  • 
    
    • Gatekeeper (1)
      
    • • Address: 10.15.24.166:5060
        
      • Alias (1)
        
      • • Type: Url
          
      • • Origin: Unknown
          
        • Value: 17278035187@video1.jabil.org
          
        • 
          
    • 
      
  • 
    

which says "Reason: Service Unavailable"...so my question is whether the trunk to CUCM is showing active on VCS?

[Joe Vallender]

I would look in CUCM to see if the trunk is defined properly and the handling of the incoming message is defined properly.

[Alejandro Cortes Rivera]

I am also getting this error when testint "locate":

Failed to start locate: Out of resource

any idea?

Thanks

[Joe Vallender]

it would appear you're trying to do a LOCATE of SIP alias that is not found in the DEFAULT ZONE and you have not specified a domain name in the alias.

[Alejandro Cortes Rivera]

Yes, is showing as active:

SIP Voice Trunk Zone

Neighbor

0

0 kbps

Active

[Alok Jaiswal]

Failed to start locate: Out of resource

will come when you try to locate a E.164 number or any alias without a domain and you select the protocol as SIP under locate.

since the trunk is showing active i think its good if you capture the netlog 2 or diagnostic log when you try to create the issue. and check whether the INVITE is sent to CUCM or not.

Also i think you would like to open the case with Cisco TAC for this issue.