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VG224 endpoint to receive busy tone on far end disconnect

heathrw
Level 4
Level 4

Hi,

I would like an analogue device to receive a busy tone when the far end terminates the call?

I currently have an intercom with a PLAR which the intercom does not hang up because it is not receiving a busy tone when the far end hangs up the call.

I'm running a VG224 with CUCM 8.5(1)SU2 in SCCP mode.

Thanks

Heath

4 Replies 4

Karthik Sivaram
Level 4
Level 4

hi Heath,

what's the full call flow ?

can you provide  the output of debug vpm signal ?

Thanks,

Karthik

Hi,

The call flow is PLAR enabled Analogue Device > VG224 > CUCM > ARC Console

When the operator disconnects the Analogue device stays off hook and don't want it to redial.

Using document http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxsbasic_ps10592_TSD_Products_Configuration_Guide_Chapter.html

I have performed a no dial tone remote on hook and added tone busy remote on hook on the related dial-peer with no joy

I will get the debug and will also try the voltage denial with supervisory disconnect.

Thanks

Hi heath,

ok so if the port stays offhook after the operator disconnects then

you can  try enabling "no battery" under the voice port that the system is
plugged into.

There is also a supervisory disconnect which can be enabled. Basically it's
a powerdenial system that kicks in when the call ends.

"supervisory disconnect lcfo"
You can try this one also under that voice port.

Make sure you shut/no shut the port after you enter the command.

Thanks,

Karthik

Hi,

That still had no luck.

Just wished the following command gave back the busy tone with remote on hook as the doco states.

dial-peer voice 223 pots

no tone dialtone remote-onhook

tone busytone remote-onhook

service stcapp

fax rate disable

port 2/23

I will just manually re-configure the intercoms to dial the extension opposed to using a PLAR.

Thanks

Heath

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