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kunal.patel.poly
Beginner

Video Calls Cisco 9971

Guys,

I am trying to make video calls via the Cisco 9971 to another 9971 on the same cluster but am not able to make a video call at all.

Any ideas on how I would set this up or point me in the right direction on how setting this up

Im running CCM Version System version: 7.1.5.10000-12

Cisco 9971 Firmware version: sip9971.9-0-2

Under Phone configuration > Product Specific Configuration Layout > Cisco Camera has been enabled and so has video capabilities.

But am not able to make a video call side by side from one to another and vice versa.

Kunal Patel

4 REPLIES 4
riko.arizona
Beginner

Hi.. I'm using CUCMBE 7.1.3

My CUCMBE upgrade to  Engineering Special 7.1(3.33030.1),

Cisco 9971 Firmware version: 9971.9-0-3

and Video Call between 9971 is running well.

Thanks.

If this helps, please rate.

Alcides Miguel
Beginner

Hi Kunal,

 

Have been able to solve this issue?

 

I'm facing the same problem.

 

Best regards,

Alcides

My problem was solved the onder video where not enabled. :-)

Sebastian Frank
Beginner

Hi,

 

did you also set enough bandwidth between the locations and enabled Video in the regions?

 

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