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richard.waite
Beginner

VSX Freezes when far site displays content

Hello,

I have an issue that during a bridge call (Codian MCU) the VSX unit freezes as soon as the far end displays content (document camera). One tempoary fix is if the far end selects the documnt camera first, then calls the bridge it seems to work fine. Any ideas?

1 REPLY 1
Patrick Pettit
Cisco Employee

Hi Richard.  When you say "freezes", freezes how, like totally locks up? Can't control it? Have to reboot it? 

What SW versions you have running on each device? Who is sending content etc when this occurrs?

VR

Patrick

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