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VX Clinical Unit

Steve Deslandes
Level 1
Level 1

I need help... One of my customer purchased a VX Clinical unit with a C20 unit in it. He wants to know if this unit should have an HDMI OUTPUT of some sort. I looked at the catalogue for this product and it does say "One HD output to connect system to second external monitor". For some reason my customer claims that he can't find it. He saw the backplate behind his unit with HDMI connectors but claims those are all inputs. Would anybody be able to confirm to me if this product should have an HD output and where it is situated on the VX Clinical cart? Picture would be appreciated....

Thank you all!

1 Accepted Solution

Accepted Solutions

Justin Ferello
Level 5
Level 5

Steve,

The customer is correct, the only external ports are input only, seen below:

To connect another monitor, you would need to remove the top shelf, seen below.  Just unscrew the black knob and pull the shelf towards you.

Then you would have full access to the back of the C20.  Picture below is looking straight down after removing the top shelf.

You would then unscrew the back plates to fish the HDMI cable to where you needed it.

Justin

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ

View solution in original post

2 Replies 2

Justin Ferello
Level 5
Level 5

Steve,

The customer is correct, the only external ports are input only, seen below:

To connect another monitor, you would need to remove the top shelf, seen below.  Just unscrew the black knob and pull the shelf towards you.

Then you would have full access to the back of the C20.  Picture below is looking straight down after removing the top shelf.

You would then unscrew the back plates to fish the HDMI cable to where you needed it.

Justin

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ

Steve Deslandes
Level 1
Level 1

Justin, you are the reason why I like to use this discussion site so much. Thank you for a perfect answer to my question!

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