Webex Codec Pro - Serial Port API support

[Markus Dvorak]

I experienced an issue when using the API commands on a Codec Pro vie the serial port:

the command:

xCommand Phonebook Search PhonebookType: Corporate

gives this response:
*r Result (status=Error): \x0D\x0A*r Result Reason: "Unknown command"\x0D\x0A*r Result XPath: "/Phonebook/Search"\x0D\x0A** end\x0D\x0A\x0D\x0AERROR\x0D\x0A

The same command sent via SSH gives a propper response.

The Firmware is CE9.8.0

Any idea how to activate full API support on the serial port?

Thanx in advance!

[JFerello]

You need to upgrade to CE9.8.1 for the serial port to work with "LoginRequired" set to "off".

[Wayne DeNardi]

There is a bug with the serial port access in CE9.8.0.  See BugID CSCvq82380.  As @JFerello said, it's fixed in CE9.8.1 with further fixes in CE9.9.0.

It's been discussed a number of times already in the community - see:

https://community.cisco.com/t5/telepresence-and-video/cisco-room-kit-pro-rs232-control/m-p/3913772 as one example.