05-07-2019 08:13 AM
Dear All
My Customer has Probloem to connect his AMX via RS232 connection to Cisco Webex Codec pro
(via COM Port Euroblock), on the AMX they allways ask for Login user/password.
- SW is CE9.6.2
- Registered on Call manager 11.0
Regarding Rel Note CE9.6.2
"Login and password
You always have to login for serial connections to Codec Pro and Room 70 G2."
Is that Correct ?
Because Customer has another Codec which is possible to connect without Login.
On the Call manager Configuration:
Serial Port Settings:
Serial Port: On
Serial Port Login Required: Off
Does have this an effect ?
Any Idea Input7appreciated.
Thanks
Best Regards
Georg
05-07-2019 09:00 AM
I am working with a Codec Pro tied to a crestron. As far as I know, I was required to create a local account with integrator permissions to set on the crestron. I assume its the same with AMX.
Whereas a codec plus using httpfeedback, http post, etc did not require any login.
05-08-2019 12:46 AM
07-11-2019 07:56 PM
This has changed in the latest CE9.8.0 software release - the Login Required can now be set to Off.
From the CE9.8 Admin Guide:
xConfiguration SerialPort LoginRequired Applies to: All products Requires user role: ADMIN Define if login shall be required when connecting to the serial port. This setting is not available for the first generation of boards (Webex Board 55 and Webex Board 70). USAGE: xConfiguration SerialPort LoginRequired: LoginRequired where LoginRequired: Off/On Off: The user can access the device via the serial port without any login. On: Login is required when connecting to the device via the serial port. Default value: On
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07-15-2019 02:25 AM
thanks for the Info, this is helpfull.
BR
Georg
08-29-2019 01:01 AM
08-29-2019 11:55 PM
Hi
What we have found is , if we gave the user "admin" all rights, then the Serial Port RS232 , the login Prompt appears.
It seems to be without the rights "Room control" and "Integrator" for admin user, no Login prompt appears,
Best Regards
Georg
08-30-2019 02:50 AM
I had tried giving admin rights to " RoomControl " & " Integrater " and removed the rights for both as well, Still same issue.
Iam trying to control via crestron control system where in debugger its keep on giving feedback "Login Incorrect"
09-03-2019 12:35 AM
Hi any suggestions pls,
09-04-2019 12:31 AM
@prakashn2 wrote:
Hi any suggestions pls,
See my responses in this thread: Cisco Room Kit Pro RS232 Control
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