Webex Recording and Missing captured video from TelePresence (TP) SX20,SX80
I have following problem with recording of Webex Conferences and TelePresence Video nodes (SX20, SX80): As I download the recorded conference (MP4), I could see that the video stream was captured with these endpoints; however the audio or desktop sharing was captured.
During WebEx call I have no issue but the recorded Meeting is missing video (audio could be captured).
I found below limitation about TP endpoints and WebEx, the problem description likes my problem.
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