Webex Room kit auto upgrade & getting Webex Icon on Tocuh 10 panel
We have on prem Collaboration solution which consists of Expressway cluster, CUCM Cluster & CMS.
We have approx 100 - Room kits, Room kit mini & DX80 devices. Some are registered natively on CUCM and some as an MRA.
Last week, some of the MRA mode Room kit & Room kit mini devices got auto upgraded & then we see Webex Icon on touch panel. Now I am trying to find out answers to following doubts :
1. Why it happened for some MRA devices & not for others, though everything was same.
2. Can we join Web-ex meetings from these devices now ?
3. During COVID 19 situation, Cisco has given has trial basis Cloud Web ex account and over there I can register the room kit and in doing so, we are getting Webex icon on touch 10 panel, so what is difference between a cloud registered room kit & on prem registered room kit device with webex icon.
4. How to get webex icon on all room kit devices.?
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