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Webex Room kit auto upgrade & getting Webex Icon on Tocuh 10 panel

We have on prem Collaboration solution which consists of Expressway cluster, CUCM Cluster & CMS.

We have approx 100 - Room kits, Room kit mini & DX80 devices. Some are registered natively on CUCM and some as an MRA.

Last week, some of the MRA mode Room kit & Room kit mini devices got auto upgraded & then we see Webex Icon on touch panel. Now I am trying to find out answers to following doubts :

1. Why it happened for some MRA devices & not for others, though everything was same.

2. Can we join Web-ex meetings from these devices now ?

3. During COVID 19 situation, Cisco has given has trial basis Cloud Web ex account and over there I can register the room kit and in doing so, we are getting Webex icon on touch 10 panel, so what is difference between a cloud registered room kit & on prem registered room kit device with webex icon.

4. How to get webex icon on all room kit devices.?

5. How secure is this solution ?

Please assist.

 

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Beginner

Re: Webex Room kit auto upgrade & getting Webex Icon on Tocuh 10 panel

Any updates please.

 

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