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njclay2004
Beginner

Wireless Headset Options for 7931G?

Hello all!

We are in search of a solution for our Receptionist. She needs a wireless headset that will allow her to roam the office a little (minimum 75ft) and still answer calls. She needs to be able to hear the phone ringing (a beep in the headset, we're thinking), and of course be able to press to answer WITHOUT needing to physically lift the receiver.

Not bonded to any particular brand, though we have used Plantronics in the past.

Does anyone have any suggestions?

1 REPLY 1
Rob Huffman
Hall of Fame Community Legend

Hi Nicole,

Sadly, the weak link here is the 7931G as it does not support

HHC - Headset Hookswitch Control or also called EHS -

Electronic Hookswitch Control which is available on other newer Cisco

models like the 7942/62, 7945/65 89xx, 99xx which allows

for exactly what you need.

In your current situation you will require the "mechanical" lifter

kit as shown with the nice Plantronics CS540;

http://headsetplus.com/product1382/product_info.html

If you have a new IP phone model you can leverage this

with the use of a special "APC" cord instead of the more clumsy

lifter

I have attached a matrix of Cisco phones so you can see which ones support HHC

Cheers!

Rob

"Hours are like diamonds, don't let them waste
Time waits for no one, no favors has he" 

- Stones

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