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XMPP session disconnected: TLS negotiation failure

KronosMan
Level 1
Level 1

Hi All. 

 

I have an issue I cant see to resolve in CM here is part of the syslog

 

Feb 10 17:05:29 user.info cms1 "webbridge": INFO : XMPP connected to 192.168.1.5:5222
Feb 10 17:05:29 user.info cms1 "webbridge": INFO : XMPP connection dropped while session was live for reason 4
Feb 10 17:05:29 user.warning cms1 "webbridge": WARNING : [SESSIONS] Session guest1714917885@mydomain.com: XMPP session disconnected: TLS negotiation failure
Feb 10 17:05:29 user.info cms1 "webbridge": INFO : [SESSIONS] Session 926c32da-0d25-425b-92d9-a84a418508f4 is safe to destroy. Performing full detach...
Feb 10 17:05:29 user.info cms1 "webbridge": INFO : [SESSIONS] Destroying session: 926c32da-0d25-425b-92d9-a84a418508f4
Feb 10 17:05:29 user.info cms1 xmppd[7]: I-MLink-Info TLS conn IP=203.0.113.3 version=TLSv1/SSLv3 cipher=ECDHE-RSA-AES256-GCM-SHA384 secret-bits=256 processed-bits=256 compression="(None)" no certificate provided
Feb 10 17:05:30 user.info cms1 host:server: INFO : web bridge link 1: new guest login request 7 received
Feb 10 17:05:30 user.info cms1 host:server: INFO : web bridge link 1: request 7: handling guest credentials request with no prior resolution
Feb 10 17:05:30 user.info cms1 host:server: INFO : guest login request 7: call ID lookup scheduled
Feb 10 17:05:30 user.info cms1 host:server: INFO : guest login request 7: resolution in progress
Feb 10 17:05:30 user.info cms1 host:server: INFO : guest login request 7: credential storage scheduled (queue length: 1)
Feb 10 17:05:30 user.info cms1 host:server: INFO : created guest account with user ID "guest1997447187@mydomain.com"
Feb 10 17:05:30 user.info cms1 host:server: INFO : guest login request 7: credential storage executed
Feb 10 17:05:30 user.info cms1 host:server: INFO : guest login request 7: credential storage in progress
Feb 10 17:05:30 user.info cms1 host:server: INFO : guest login request 7: successfully stored credentials
Feb 10 17:05:30 user.info cms1 host:server: INFO : web bridge link 1: guest login request 7: response written
Feb 10 17:05:40 user.info cms1 "webbridge": INFO : [DEBUGGING] Stats 0, c:160, d:147
Feb 10 17:05:50 auth.info cms1 sshd[12286]: Connection closed by 192.168.1.2 port 58257

 

 

Can seem to find out what the issue is with : XMPP session disconnected: TLS negotiation failure

 

any ideas??

 

Thanks all

 

Ian

 

 

3 Replies 3

collinks2
Level 5
Level 5

Hi,i think this is pointing to certificate error. 

"Feb 10 17:05:29 user.info cms1 xmppd[7]: I-MLink-Info TLS conn IP=203.0.113.3 version=TLSv1/SSLv3 cipher=ECDHE-RSA-AES256-GCM-SHA384 secret-bits=256 processed-bits=256 compression="(None)" no certificate provided"

"No certificate provided".. Cross check your certificates very well. Did you add client authentication in your certificate template?

Hi. 

 

Yes the cert has both client and server.

 

Any other thoughts.? 

 

Ian

Mihkel Laur
Level 1
Level 1

Hi

 

I had the same problem. Make sure that the webbridge trusts xmpp certificate. 

webbridge trust xmpp.cer for example

 

This solved it for me. 

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