uwemannheim
Community Member

hi @ all,

i have a problem regarding an ACE 4710, Version 5.1.2

We use HTTPS Offloading. In al lot of requests the client receives a HTTP 503 - Service not available.

+------------------------------------------+

+------- Connection statistics ------------+

+------------------------------------------+

Total Connections Created  : 60499

Total Connections Current  : 323

Total Connections Destroyed: 50631  <----- What are destroyed Connection ?

Total Connections Timed-out: 10044  <------ Timeout ?

Total Connections Failed   : 0

+------------------------------------------+

+-------------- HTTP statistics -----------+

+------------------------------------------+

LB parse result msgs sent : 327077     , TCP data msgs sent       : 2253

Inspect parse result msgs : 0          , SSL data msgs sent       : 843381

                      sent

TCP fin msgs sent         : 1434       , TCP rst msgs sent:       : 0

Bounced fin msgs sent     : 0          , Bounced rst msgs sent:   : 0

SSL fin msgs sent         : 26721      , SSL rst msgs sent:       : 860

Drain msgs sent           : 109968     , Particles read           : 9370533

Reuse msgs sent           : 0          , HTTP requests            : 110004

Reproxied requests        : 0          , Headers removed          : 0

Headers inserted          : 217142     , HTTP redirects           : 0

HTTP chunks               : 95284      , Pipelined requests       : 94543

HTTP unproxy conns        : 0          , Pipeline flushes         : 0

Whitespace appends        : 0          , Second pass parsing      : 0

Response entries recycled : 83394      , Analysis errors          : 0

Header insert errors      : 0          , Max parselen errors      : 0

Static parse errors       : 0          , Resource errors          : 0

Invalid path errors       : 0          , Bad HTTP version errors  : 0

Headers rewritten         : 0          , Header rewrite errors    : 0

SSL headers inserted      : 0          , SSL header insert errors : 0

SSL spoof headers deleted : 0         , Unproxy msgs sent         : 0

HTTP passthrough stat     : 0

+------------------------------------------+

+--------- HTTP Inspect statistics --------+

+------------------------------------------+

Total request/response   : 0

Total allow decisions    : 0

Total drop decisions     : 0

Total logging decisions  : 0

+-----------------------------------------------+

+--------- HTTP Optimization statistics --------+

+-----------------------------------------------+

Total requests                         : 0

Total noncondensable requests          : 0

Total deltas                           : 0

Total delta abandons                   : 0

Total rebases                          : 0

Total basefile hits                    : 0

Total basefile misses                  : 0

Total requested object size in bytes   : 0

Total final response size in bytes     : 0

Total successful transformations       : 0

Total unsuccessful transformations     : 0

Total transformed object requests      : 0

Total transformed object IMS requests  : 0

Total static object hits               : 0

Total static object hit size in bytes  : 0

Total static object misses             : 0

Total static object miss size in bytes : 0

Total refresh hits                     : 0

Total IMS hits                         : 0

Total IMS misses                       : 0

Total direct requests                  : 0

+------------------------------------------+

+------- Loadbalance statistics -----------+

+------------------------------------------+

Total version mismatch                       : 0

Total Layer4 decisions                       : 0

Total Layer4 rejections                      : 0

Total Layer7 decisions                       : 110004

Total Layer7 rejections                      : 0

Total Layer4 LB policy misses                : 0

Total Layer7 LB policy misses                : 0

Total times rserver was unavailable          : 0

Total ACL denied                             : 0

Total FT Invalid Id                          : 0

Total IDMap Lookup Failures                  : 0

Total Proxy misses                           : 0

Total Misc Errors                            : 0

Total L4 Close Before Process                : 0

Total L7 Close Before Parse                  : 0

Total Close Msg for Valid Real               : 14114

Total Close Msg for Non-Existing Real        : 1434   <------------- What does this mean ?

Total Cipher Lookup Failures                 : 0

Total Close Before Dest decision             : 0

Total Msg sent to Optimization               : 0

Total Direct Msg received from Optimization  : 0

Total Indirect Msg received from Optimization: 0

Total Optimization Msg sent to Real Servers  : 0

+------------------------------------------+

+----------- Sticky statistics ------------+

+------------------------------------------+

Total sticky entries reused                           : 0

prior to expiry

Total active sticky entries                           : 6

Total active reverse sticky entries                   : 0

Total active sticky conns                             : 0

Total static sticky entries                           : 6

Total sticky entries from Global Pool                 : 0

Total insertion failures due to lack of resources     : 0

+-----------------------------------------------------+

+---------------- KAL-AP(UDP) statistics -------------+

+-----------------------------------------------------+

Total bytes received                         : 0

Total bytes sent                             : 0

Total requests received                      : 0

Total responses sent                         : 0

Total requests successfully received         : 0

Total queries successfully received          : 0

Total responses successfully sent            : 0

Total secure requests received               : 0

Total secure responses sent                  : 0

Total requests with errors                   : 0

Total requests with parse errors             : 0

Total requests dropped due to queue overflow : 0

Total response transfer errors               : 0

-----------------------------------------------------

+-----------------------------------------------+

+---- Crypto server termination statistics -----+

+-----------------------------------------------+

SSLv3 negotiated protocol:                        0

TLSv1 negotiated protocol:                    14027

SSLv3 full handshakes:                            0

SSLv3 resumed handshakes:                         0

SSLv3 rehandshakes:                               0

SSLv3 secured rehandshakes:                       0

TLSv1 full handshakes:                        14027

TLSv1 resumed handshakes:                         0

TLSv1 rehandshakes:                               0

TLSv1 secured rehandshakes:                       0

SSLv3 handshake failures:                         0

SSLv3 failures during data phase:                 0

TLSv1 handshake failures:                         0

TLSv1 failures during data phase:                 0

Handshake Timeouts:                               0

total transactions:                           12166

SSLv3 active connections:                         0

SSLv3 connections in handshake phase:             0

SSLv3 conns in renegotiation phase:               0

SSLv3 connections in data phase:                  0

TLSv1 active connections:                       160

TLSv1 connections in handshake phase:             0

TLSv1 conns in renegotiation phase:               0

TLSv1 connections in data phase:                160

Any ideas what could be the reason for our problem?

Thx in advance

Uwe