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Isilon connectivity issue since upgrade to UCSD 6.5

gary.dawes21
Level 1
Level 1

Hi

I upgraded UCSD to 6.5.0.1, build 65900 last week, and since then I have lost connectivity to my two Isilon clusters which are running 7.2.1.5

The isilon connectivity has previously been fine, and the credentials or any other connection details have not changed. I can resolve and ping the clusters from the UCSD shell though so there is connectivity.

The error I get is "Failed to establish connection with the device".  Tailing the infrastructure logs gives me the following

2017-12-05 15:00:52,012 [ORR-InfraMgr:93B0F5F166] INFO  run(OperationRequestReceiver.java:38) - Received operational request, added to queue.

2017-12-05 15:00:52,012 [ORP-1-17] INFO  run(OperationRequestProcessor.java:77) - Executing request... requestId=1511; opName=doFormSubmit

2017-12-05 15:00:52,014 [ORP-1-17] INFO  doFormSubmit(APIProvider.java:1227) - FORM SUBMIT AccountsFeature.forms.physical.account.modify

2017-12-05 15:00:52,019 [ORP-1-17] INFO  definePage(FormBindings.java:798) - Field = EMC Isilon Clustergeneric.props.id.podName, LovProviderName =

2017-12-05 15:00:52,019 [ORP-1-17] INFO  definePage(FormBindings.java:798) - Field = EMC Isilon Clusterspecific.props.id.policy, LovProviderName =

2017-12-05 15:00:52,020 [ORP-1-17] INFO  definePage(FormBindings.java:798) - Field = EMC Isilon Clusterspecific.props.id.protocol, LovProviderName =

2017-12-05 15:00:52,020 [ORP-1-17] INFO  definePage(FormBindings.java:798) - Field = EMC Isilon Clusterspecific.props.id.apiVersion, LovProviderName =

2017-12-05 15:00:52,020 [ORP-1-17] INFO  validatePageData(PhysicalAccountEditForm.java:198) - Tanfield Datacenter

2017-12-05 15:00:52,020 [ORP-1-17] INFO  validatePageData(PhysicalAccountEditForm.java:203) - Tanfield Datacenter

2017-12-05 15:00:52,028 [ORP-1-17] INFO  validatePageData(PhysicalAccountEditForm.java:321) - after settingTanfield Datacenter

2017-12-05 15:00:52,036 [ORP-1-17] INFO  handleModifyAccount(AbstractAccountHandler.java:144) - modify account to system

2017-12-05 15:00:52,056 [ORP-1-17] INFO  getPodType(PodModel.java:87) - Getting pod type for datacenter  Tanfield Datacenter

2017-12-05 15:00:52,059 [ORP-1-17] INFO  getPodType(PodModel.java:99) - Pod type of the datacenter is GenericPod

2017-12-05 15:00:52,059 [ORP-1-17] INFO  canAddComponentToDC(DatacenterLicChecker.java:372) - Checking add component for GenericPod,2,Tanfield Datacenter,EMC Isilon Cluster

2017-12-05 15:00:52,059 [ORP-1-17] INFO  getPodType(PodModel.java:87) - Getting pod type for datacenter  Tanfield Datacenter

2017-12-05 15:00:52,062 [ORP-1-17] INFO  getPodType(PodModel.java:99) - Pod type of the datacenter is GenericPod

2017-12-05 15:00:52,062 [ORP-1-17] INFO  getActiveCount(DatacenterLicChecker.java:348) - The license byte code 77

2017-12-05 15:00:52,141 [ORP-1-17] INFO  canAddComponentToDC(DatacenterLicChecker.java:408) - Active count 24

2017-12-05 15:00:52,145 [ORP-1-17] INFO  canAddComponentToDC(DatacenterLicChecker.java:413) - Max count: -1

2017-12-05 15:00:52,145 [ORP-1-17] INFO  canAddComponentToDC(DatacenterLicChecker.java:437) - Pod Limit is good (24)

2017-12-05 15:00:52,172 [ORP-1-17] INFO  isLimitOK(LimitTracker.java:447) - No limit check policy available for code 77 using default enforcement

2017-12-05 15:00:52,204 [ORP-1-17] INFO  postAuthenticate(EMCIsilonAPI.java:764) - Time taken to process request https://xx.xxx.xxx.xx:8080/session/1/session : 6 millsec

2017-12-05 15:00:52,204 [ORP-1-17] INFO  doTestConnectivityForModify(AbstractAccountHandler.java:349) - status.isConnectionOK() :::::::false

2017-12-05 15:00:52,244 [ORP-1-17] INFO  sendNotificationEmail(EmailPolicyNotificationEmailSender.java:49) - Send email option is disabled : false

does anyone have any ideas?

Regards

Gary

1 Reply 1

Orf Gelbrich
Cisco Employee
Cisco Employee

I would open up a TAC ticket. THX.

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