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Beginner

Troubleshooting VMware Inventory

We are running 5.4.0.3 against vSphere 6 update 2 as our cloud.

I feel like the VMware inventory is not updating correctly.  We added a portgroup to vCenter about 10 days ago and when I go to add it to the Network Policy for VNIC0 its not listed as an option from the picker.  Additionally we are running into situations where the static IP pool is not updating to reflect the fact that servers are no longer using IP addresses and its causing our VM builds to fail. 

I have gone into the Polling for the Cloud and Requested inventory collection, also I see all the 15 min polling taking place.  They always say complete and I'm not seeing any other errors.  Is there somewhere I can go to ensure this is completing correctly?  I'm not finding much on the support site.

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Beginner

Re: Troubleshooting VMware Inventory

I went into the System Tasks page and found the VMware Inventory Task in the VMware General folder.  It had been hung since August...  I rebooted it and kicked the Inventory job off again and it completed successfully.  I guess the polling activity I saw was the event log collection or something else. 

Thanks for the reply. 

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Enthusiast

Re: Troubleshooting VMware Inventory

Short of turning on debug logging via the UCSD UI and manually initiating the request, I'm not sure those log to anything but the inframgr log.

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Beginner

Re: Troubleshooting VMware Inventory

I went into the System Tasks page and found the VMware Inventory Task in the VMware General folder.  It had been hung since August...  I rebooted it and kicked the Inventory job off again and it completed successfully.  I guess the polling activity I saw was the event log collection or something else. 

Thanks for the reply. 

View solution in original post

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Enthusiast

Re: Troubleshooting VMware Inventory

No problem.  Glad you were able to resolve it.

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