8845 Phone with PCP 11.0 or 11.1

[fclsup]

8845 phones will not register when they are provisioned from PCP; i.e. they get dummy MAC then you change MAC address is changed from PCP

Comparing the cnf.xml  of the BAT (Dummy MAC) and SEP (Real MAC) there is an indication about Blue tooth device change (might not contain correct hardware version)

Also , End point templates on PCP for auto provisioning are correct,  but when you want to (replace) MAC address , the two field in 8845 intermediate field screen containing Switch Port Remote Configuration, change to Full 1000 ;

even if you change them there, the 8845 will not register. Till you save it manulally on CUCM

:(    &^T!@&#%~!&@#_~#@_*

[Rob Huffman]

Hi there,

You may be hitting this bug;

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy61387

PCP 11.0 8845 Phone Rejecting in cucm

CSCuy61387

Symptom:
PCP 11.0
When a user provisions an 8845 phone to cucm the phone will get rejected when using a real mac
Although if they do the same in cucm it will not get rejected.

Conditions:
PCP 11.0
CUCM 11

When provisioning a 8845 from pcp to cucm this is seen when you are using a dummy mac and later change the mac to a real mac for a real phone. When this occurs the phone will become rejected, although if you delete and re-add the same in cucm it will get registered.

Workaround:
1. When 8845 phone MAC is changed from PCP two CUCM fields changes and cause the phone not to register: Switch Port Remote Configuration[Required Field]; PC Port Remote Configuration

2. Change them back to disabled and phone registers

[fclsup]

Cisco should provide Fix for this in PCP 11.2;

the ES1 / ES2 on top of 11.1 has been partially fixed "half fix" : you need to save phone templates, before, and fix does not work with auto- provisioning!

you still need to change manually on call manager