Accessing UCCX Database

[Muhammad Usman]

Hi,

Can please somebody help me in accessing UCCX DB directly from any DB viewer software.. i want to check what information UCCX stores in DB against calls made by customer.. Thanks

[Gergely Szabo]

Hi, I don't see the version of your UCCX, but I assume it's 8.0 or higher.

In this case, you might want to take a look at the following document:

https://supportforums.cisco.com/document/64301/squirrel-sql-client-setuppdf

G.