03-18-2020 02:33 PM
Looking for the best practices on adding DID to Remote Agents using softphones on the laptop on an AnyConnect VPN.
Solved! Go to Solution.
03-19-2020 06:29 AM
Build these phones as you would any other using either BAT (if doing many) or Copy/Super Copy or whatever method you are comfortable with. If you are assigning new DID ranges to these phones then depending on how your dial plan is constructed you may need to add additional config such as Translation Patterns or configs to CUBE/GW, all depends on how things are built.
03-18-2020 03:21 PM
As explained here, there is really nothing special around configuring a DID in CUCM Vs a non-DID/Internal number
03-19-2020 06:29 AM
Build these phones as you would any other using either BAT (if doing many) or Copy/Super Copy or whatever method you are comfortable with. If you are assigning new DID ranges to these phones then depending on how your dial plan is constructed you may need to add additional config such as Translation Patterns or configs to CUBE/GW, all depends on how things are built.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide