Hello,
I am trying to use BACD with CUCM.
I can only dial by extension. when i hit the key associated with the hunt, i get the music on hold even though all the phones are connected and available.
1111, 2222, 3333, 4444 are hunt pilots on the CUCM
Below is my config
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h225-notify cid-update
h323
no h225 timeout keepalive
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application
service queue flash:app-b-acd-2.1.2.3.tcl
param queue-len 10
param aa-hunt3 3333
param aa-hunt4 4444
param aa-hunt1 1111
param aa-hunt5 1008
param number-of-hunt-grps 5
param aa-hunt2 2222
param queue-manager-debugs 1
service aa flash:app-b-acd-aa-2.1.2.3.tcl
paramspace english index 1
param number-of-hunt-grps 5
param menu-timeout 6
param dial-by-extension-option 6
param handoff-string aa
paramspace english language en
param max-time-vm-retry 2
param max-extension-length 4
param aa-pilot 4xxxxxx
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param voice-mail 5000
param max-time-call-retry 600
param service-name queue
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dial-peer voice 100 pots
service aa
incoming called-number 4xxxxxx
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dial-peer voice 200 voip
destination-pattern [1-4]...
session target ipv4:y.y.y.y----ip address of the cucm
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
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telephony-service
no auto-reg-ephone
max-ephones 30
max-dn 30 no-reg both
ip source-address z.z.z.z ( ip address of the voice gateway) port 2000
max-conferences 4 gain -6
call-forward pattern ....
moh flash:en_bacd_music_on_hold.au
transfer-system full-consult
transfer-pattern ....
create cnf-files version-stamp 7960 Jul 15 2013 09:13:37
thanks to help!