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Basic and Enhanced user main differences?

AhmedBassiony
Beginner
Beginner

Hello

What will happen if we have a customer who has 300 users with 79XX phones and we use Basic user license instead of Enhanced user. Does it  make any difference? and How the Call Manager can detect this difference?

Regards

3 Replies 3

skilambi
Advisor
Advisor

It looks at the phone model with CUCM 9 and realizes it should be enhanced not basic. Only 6911/21 are basic

Thanks

Srini

Thanks Srini. But the action will be taken by the CUCM in this case, when it found that phone is enhanced not basic?

Regards

CUCM will look at the user licenses and borrow from an upper tier if you have spare. So if it find out you have enhanced but your phone needs basic ELM will give it to the lower tiers.

Thanks

Srini

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