Unified Communications Infrastructure

when i upgrade the call manager from 7.1.3 to 7.1.5 i got this error "An unknown error occurred while accessing the upgrade file" this error apear at the end of instlaation , i dont think it is from the disk that contain the upgrae file, i burned alo...

Cisco Forum:By any chance, might you know what the RTMT trace files reasons are for the below?  I'm chasing a called Directory Number for which the IP Phone does not ring and the call goes directly to Unity Connection voicemail.  The end user says th...

Q1: How many concurrent calls can one 1040 sensor analyze?Q2: If I'm mirroring a switchport connected to a voice gateway with 60 B-Channels, do I need to monitor both directions (RX & TX) or just TX?Q3: Is one 1040 sensor enough for 60 concurrent str...

I just set up a Call Manager on a VmWare server for a lab. My license server is started, and all services are activated and look great. My only issue is when I try to add a Cisco IP phone, it will not actually add the end point device. Do I have to g...

Guys,One for the Unity Gurus, due to a migration we need to change the unityadmin account name on our Unity 7 server.Is this possible without rebuilding.For instance we have siteunityadmin and want to change it to regionunityadmin. What issues will t...

I  just want to get some help from you regarding voice messages in email using IMAP, it's can't be open using media player and Itunes.

This seemed to happen after the last update. The Android Market starts to open and Flashes an error message really quick - cant read it but looks like a force close type message.... Has anyone else run into this?

Hi all, I would like to know, in Cisco call manager, is there anywhere can I check the utilization of the concurrently call for particular e1 card per time?Based on the RTMT graph, I noticed the calculation is based on per hour basic. But it does not...

So knowing full well that this is an unsupported software, I am reaching out anyway.  I find myself in a pickle at my new company.  We are still running Call Manager 6.1.5.11900-13 (don't ask) and we have many users using Attendant Console.Last week,...