Unified Communications Infrastructure

My question is this:Modify the parameters in line 1 of the device and the directory number, because changed user:Making calls with the ICPC and landline display correctly the name change but I still see the Personal Communicator previous name, the wa...

Hi ,  i have cucm 8.6 and cisco unity connection . Integartion is completed. Now i want to create AA(auto attendent) is cisco unity connection. Please suggestion me how to do that.

Hi,Got CME 7.1 and Smart CallConnector Operator v2.1 but unable to display line status on the console of other phones. The documentation is sparse or good old Page Not Found for the Installation guide:http://www.cisco.com/en/US/products/ps7067/tsd_pr...

Hi all,M trying to install CUCM 8.0 (1) on VMWare Workstation 5.0, tried following settings:OS: Redhat linux 2 and with Redhad linux 4SCSI HDD 1 (0:0) 72GBOS: Redhat linux 2 and with Redhad linux 4SCSI HDD 1 (0:0) 80GBOS: Redhat linux 2 and with Redh...

Hi there,I'm in an interesting situation where I have a customer whose end users are connected to legacy PBX and have Unity Connection 7 for their voicemail.  I have no visibility into the UCM6 to see how it is configured but the end users are intere...

       HelloWe  are running CUEAC_SV_8.6.2.11, with two offices (one system with 2 queues/operators)When one office receptionist transfers a call to the other office receptionist, the call shows on her IP phone , but not on her AC display.Trying to f...

Hi,I have a customer who is using Live Record with Single Inbox & quite commonly the calls they are recording are going for upto an hour. This is obviously resulting in large voicemail sizes.They are finding that long recordings (ie 20 minutes) are n...

Hi guys, is there a way to increase the size of Mailbox's in Uniy Connection 8.6 running on a UCS? can this done per users? Thanks. in advance.

I've had the calendar integration working between CUPS 8.6 and Exchange 2010 for quite sometime, single Exchange EWS gateway on single Presence server. All of a sudden it has stopped working. The Exchange server is reachable and verfied in the Presen...

I am trying to move my call manager 8 to another location and I wanted to know the proper way to do this.  From what I know I shut down the subscribers first, then the publisher.  Using util system shutdown.  What about bringing up the system?  What ...