Unified Communications Infrastructure

I am working on a redundant Unified solution based on CUCM BE6000, we are using CMBE6K-UWL bundle which includes its server, but when we need to choose for redundant server , all documentation we have read recommends UCS-C200M2-VCD2 server as option....

Just installed Unity Connection and we are doing some testing before cutover. One of the first items is to get the Helpdesk on board. I see the roles for Helpdesk administrator and this fits the bill perfectly. We've set up a user called helpdesk and...

                 Hello,After 2 hours my Unity show me this folow error. Anybody see this error?06_load-database|Depending on the server specifications and on the level of activity on the system, this may take up to an hour.|<LVL::Info>

Hi,I have an MGCP Gateway and a Right Fax Solution along with CUCM. Was wondering if FAX detection application can be configured for this setup or is FAX detection only for H323 gateways.ThanksPrakash

Hello Team     This is the topology with my client:Reported from the remote site where the Agents and IP Communicators that to make calls to the PSTN are presenting a delay of a few seconds to release the call.I did a ping from the CUCM to the voice ...

                   Hi everybody,please i need the 8.5 version of the below BoMPart NumberQtyCCX-80-NEW-LIC1CCX-80-N-PSS-LIC1CCX-80-N-P-LIC10CCX-80-P-PAK1CCX-80-MEDIA-KIT=1brsam

I know this topic has been beat to death but we have a Nortel PBX and are in the process of transitioning from Nortel Call Pilot voicemail to CUC 8.6, keeping most of the users on Nortel phones and about 5% on Cisco phones connected to CUCM 8.6.Quest...

                   Hi everybody, please i need the 8.5 version of the below BoM please.. <TR style="HEIGHT: 15pt" mcestyle="height: 15pt;"><TD style="WIDTH: 84pt; HEIGHT: 15pt" height=20 width=112 mcestyle="width: 84pt; height: 15pt;">Part Number</TD...

HiI have created a script in Unity Express . one of the option is redirecting the call to one international number .but when user press the option it says number is incorrect .Can some one pls suggest what could be the issue.> when dialing the same n...

Hey guys,I am kind of a newbie to Callmanager/Unity. I replaced a guy who quit, and I never had experience before now. I have learned tons, and continue to learn more every day.Basically I am supporting the entire system for an oil and gas site. ~140...

Hi all,I have a cisco cucm B.E version 7, Is it possible to make the cisco ip phones (7940,7911,7945,7975) to play a music while it is on hook on a specific time for example at 1:00pm, then in 3:00pm ,,,, etc.thanks

                   Hi ,Just to verify CME 8.0 support BACD for Auto attendant .if yes then appreciate some provide me straight configuration guide.Thank youShib

I've noticed that even though there are only 4 buttons on the 8945 IP Phone, the display for the line text label is trunkated half-way down the screen.  Is this by design?  Am I missing something?  It's making it very difficult to write any useful li...