Unified Communications Infrastructure

HiI have a customer running CUCM-BE 8.5.1 with CUC. They have two users that will end up using one phone. When people call this extension, they want the caller to get prompted with something like, Press 1 to leave a message for User A, press 2 to lea...

Hello,        I am trying to install CUCM 7.1 on HP Proliant DL 320 (2 x 500GB hard Drive, Dual-Core Intel (R) Xeon (TM) Processor 3.00 GHz/ 1333 MHz, 6MB L2) for a lab I'm trying to setup. When doing this, on CUCM 7.1, I get detecting server Hardwar...

We are currently running 8.5 on UCM, Unity, UCCX, Presence, and Attendant Console. I would like to upgrade to 9.0.Can I deploy 9.0 on different Virtual Machines, get it all configured and tested, and then do a seamless cutover?Or do I have to upgrade...

                   Is ther a Cobra version available to migrate message from Unity Connection 2.1.5 which is on a CUCMBE to a Unity Connection 8.6.2 which is also on a CUMBE or BE5000?

Hi all, the goal should be to call an extension e.g. 1234 to hear a welcome message and after that the call should go to a hunt list. We have for this construct a cucm and a unity. I´ve have the following configuration: I´ve created one directory num...

HelloWe have  client that is currently using IBM Lotus Notes and Sametime for email and IM. We will install the CUCM 8.6 and CUPS, with Jabber for Windows, IPhone and IPAD.How can see integrate the CUPS with IBM SAMETIME, They are in the same domain,...

Hello,If I have an AASTRA PABX, and Cisco IP Phones WITHOUT a CUCM or CME, will Cisco IP Phones be able to register to AASTRA? Just like some vendors IP Phones are compatible with CUCM, are Cisco's phones compatible with AASTRA or they need a Communi...

Hi,I've got a new build for CUXN 9.0, and Unity connection seems to be rejecting emails from Exchange during the speechview registration:[x.x.x.x] rejected your message to the following e-mail addresses:stt-service@unity.cec.local[x.x.x.x] gave this ...

I have had a couple of users complain about not getting the voicemail delivered to the email. Where should I start looking to figure this problem out?CUCM 8.6.2SU2Unity Connection 8.6.2SU2Exchange 2010Thanks,Doug                  

Hello,I have a customer request to migrate user mailbox "greetings" only in phases from Unity Connection 8.0 {MCS} to Unity Connection 9.X {VMware}. It will done in phases 2100 users, I need to have both old and new Unity Connection servers running a...

Hi everybody,For the next year I'm going to order a new CUCM 8.6 system as replacement our old CallManager. I trying now to make a order list. We have 300 ip phones 7911,7941,7960,7970. Please help me out here, I've made this list, correct me if i'm ...

Everyone has CUPC 8.6 installed with CUPS 8.5, CUC 8.5 and CUCM 8.5 servers.  Anyone who logs into CUPC are unable to listen to their voicemail through it.  Show server health gives "VoiceMail Error. The server has rejected the provided credentials. ...

Hi Guys!I was succeddfully able to intergrate Cisco Jabber 9.0.2 with CME. The phones have registered and can make calls without a problem.The issue is that Caller A has 2 phones - the jabber iphone and cisco 3905 which have a shared line 107. In the...