Unified Communications Infrastructure

Hi Guys,one of our customer would like to do an update from CUCM Version 8.6.(2a) (8.6.2.20000-2)) to 8.6.(2a)SU2 (8.6.2.22900-9).Cause he has an "zero downtime agreement" he needs to know about new known issues after the release date , which can aff...

Hello Team and Experts,I am trying to integrate a CUCM 8.6.1 with a CUE 8.6 ISM internal module inside a 2911 router.I just followed the instructions in the documentation provided in the Cisco site and other ones, but I still have the problem that ne...

How can I integrate Outlook calendar access features in Unity VM service?

Hello all, After I upgrade cucm to 8.6, all phone is not registered to cucm. Status message shows tftp timeout. I check the tftp services, it is inactive. But when I try to activate in serviceability, theres no services showns. Refer attached. Then I...

                   When the extension mobility login times expires and the user is on a call is it normal for that call to drop?I would have expected the call to stay up and the phone to log out when the call ended.This is on CUCM 8.5 Hopefully an ea...

The problem I'm experiencing is a user is intermittently receiving conflict messages in her Outlook SIB when she receives a voicemail. This is occuring on messages left by both internal calls and external callers. I would say 10% of her messages show...

HIFirst time here Question says it all. If yes what's the advantage of using a 6900 or 7900 phone. Customer wants to reduce cost of phones ..Cellphones (on Wifi)  are most used.THanksFrantz

There used to be a very good presentation on the 9.0 launch published at this link:http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9158/licensing_training.pdf404 error now.  Where is it?  It's the most valuable tool to understand the tran...

Hi, We have a customer with Cisco Unified Enterprise Attendant Console 8.5.1.5 interested in operator reports. They have more than one operator per queue. There is a report with attended operator calls but no abandoned. Is there any way to get the ab...

HiI want to integrate Unity Connection with Hosted exchange (Office 365) but no single inbox. I understand that if I need single inbox I may need Unity Connection to sit on DMZ and have public IP for notifications to work properly.If I just need to s...

       Hi we have 2 UCS servers with Unity Connection 8.61 on each. The unity server OVA's are built on fibre attached storage. (so we have ucs>mds switch >vnx storage array).  If we lose the fibre connection from the UCS HBA ports on the subscriber ...

Dear:I have a little big problem with Cisco Jabber 9 in IPhone, the team is registered and operating in CUCM 8.6, but when receiving calls on the iphone (locked) I get a pop-up with the number of extension of who I called and I can not know who that....