Unified Communications Infrastructure

Unity Connection 8.0.3UCM 7.1.5Phone 7975 on SCCP75.9-1-1SR1SI've got a single user (at least who has reported the problem) who occasionally has a visual voicemail issue.  About every 3-4 weeks, she presses the messages key, selectes visual voicemail...

HIWhat is the procedure to configure AAR in case unity connectionis in remote site and the Integration with CUCM is on SIPCUCM and unity connection version is 8.5.2

      I have a working CUEAC that has 5 locations and one location has developed a problem with transferring a call.  All seems to work OK up until the point where the phone is supposed to ring at the desk being transferred to.  No errors show up and...

Hi,All i am  having issues getting the jtapi to register with UCM all my config  looks ok and i have the correct license however it refuses to register. If i do a show ccn status ccm manager i get the below:cue# sh ccn status ccm-manager JTAPI Subsys...

I have a Unity Connection 8.6 server that is integrated with AD. My main issue going forward is the user maintenance. If a user is disabled in AD, the user's LDAP integration status changes from "Integrate with LDAP Directory" to "Do Not Integrate wi...

Dear *, I have CUCM 8.5 on VMWare and my admin account is locked. Could someone please tell me how to unlock admin account? Thanks, Aamir

Hello.I'd like to know the correct procedure for the upgrade process in object.We have a production infrastructure with 3 CUCM 6.1.3 (one pub and two sub).We'd like to use one of the existant servers (that is supported) and one new server, to upgrade...

Just installed CUP 8.5 and everything works except getting a "Device Error" when starting the CUPC client.  I am unable to make calls from CUPC or interact with any of my phones.  Ive followed the guide and revisted each configuration step but cant s...

I'm following CUCM 8.6 ordering guide and it recommend Top level part number R-CUCM-USR-LIC instead of CUCM-USR-LIC?What's the difference?

My question is this:Modify the parameters in line 1 of the device and the directory number, because changed user:Making calls with the ICPC and landline display correctly the name change but I still see the Personal Communicator previous name, the wa...

Hi ,  i have cucm 8.6 and cisco unity connection . Integartion is completed. Now i want to create AA(auto attendent) is cisco unity connection. Please suggestion me how to do that.