Unified Communications Infrastructure

In cisco unity connection cluster 8.6When we are shuting down the unity connection publisher server from cluster, The voicemail is not working,When we press the voicemail mesaage button, Phones are rinning its not playing the unity prompt.when the pu...

When upgraded a 7825H3, does the USB drive need to be used on all the nodes or just when upgrading the Publisher?

HelloAny chance we could put in a feature request for the 6941? User feedback for these phones tells us that it seems unlogical to put a call on hold using a dedicated physical button only to be forced to use a softkey to resume the call. Is adding t...

Hello, We use Unity Connection 7.1.2. We lost the OS admin password. We connected to the console,and followed the password recovery procedure, and the admin password has been reset successfully.However, we log in using the new password we just reset ...

Rumor has it that a plan is in place to program an end date for the demo license for unity connection and call manager for future versions.Has anyone else herd of this?

times of ip phones are different after configured the phones on ccme.some phones show the correct time.but somes differs by 8 hours.what could be the reason?

Hi Jaime,questionDo I need 12 CUE-ATT-CON=  V8x licences + Server  in order to have 12 human console operators? or thisCUE-ATT-CON=  V8x  licence is for server?My customer needs 12 people  at different sites receiving incomming calls.I Would Apprecia...

Hi,Do I need 12 CUE-ATT-CON=  V8x licences + Server  in order to have 12 human console operators? or this CUE-ATT-CON=  V8x  licence is for server?My customer needs 12 people  at different sites receiving incomming calls.I Would Appreciate your comen...

Hello,I have a customer with Business Edition Rls 6.0 - I can find End of Sale notices for CUCM 6.0, and CUCMBE 7.1, but not the edition/release I am looking for.  Can I get the official end of support date for the BE 6.0?Thanks,

We're spec'ing out a new UC system for a customer.  We're at the point where we want to interview major stakeholders and find out what feature/functionality they want in new phone system.  Can anyone share the questionnaire they use to collect custom...