Unified Communications Infrastructure

All language locales for the Cisco Unity Connection Viewmail for Outlook (VMO) release 8.6(7) are now available.You can download the locales here - http://www.cisco.com/cisco/software/release.html?mdfid=282421576&flowid=31841&softwareid=282074314&rel...

Hey guys,I've used multiple call UCM-compatable recording solutions and have been very happy with most (especially TelRex).  However, they are all fairly expensive and a little complicated.  I'm looking for a solution that will allow a phone user to ...

Hans Hwang views BYOD not as a threat but as an opportunity to generate more business value, like extending IT services to new classes of users anytime anywhere. Read on for additional benefits of BYOD. Do you agree? Share your thoughts and experienc...

Hello.I have a strange problem but no notifications when i log in to CUP so I don't know where to start.Here is the senarioSite 1: CUP 8.6.4Site 2: CUP 8.5.4My user is assigned to site 1.I can find users from Site 2 and add to my contacts.I can not s...

Hi,I am doing an upgrade from Unity to Unity Connection. I have received the PAK for UNCN8-MIG-XU-K9= and used the license MAC on the new CUC to obtain a license. I added the license to Unity and I get this message"An insufficient license violation h...

Dear All,I'm new on communication skill, I don't know what is PABX etc, but my manager asked me to change my old PABX into IP phone system, I read much about Cisco Unified Communication things, but need more explanation about that kind of tools. May ...

Hello AllThanks in Advance for taking the time and assisting me with this issue.I have a small problem with my CMEwhen users dial the  VM pilotwe are able to enter there extensionwe are able to enter there passwordbut after entering the password I ge...

Does CUCM 9 come with CUP 9 free ? if so is they any documentation - which says this ?

We are upgrading a customers CallManagers and have upgraded the existing servers to 7.1(3b).  We have installed 7.1(3b) on the UCS server and restored from a DRS backup successfully.  Our goal is to leave the phones/users registered to the physical h...

Hi all,        We have migrated to CUCM & CUPS 8.6 integrating with OCS 2007. There are a few users that is having problem to make a call via OCS with the error  “No Phone System Connection”. I have also used RTMT to capture the logs during the test ...

Afternoon all, I recently posted this on the regular support forums and got no response at all so figured I'd have another go here.I've got a strange little issue with around 5 or 6 of our iPhone users who are setup with the Jabber client (voice, not...

Hello,Have an odd issue where cfwdall only works if you are calling from an internal extension.  If you place a call from an outside phone the forward doesn't happen.  If you place the call from an internal extension the call forward happens.Goal:Out...