Unified Communications Infrastructure

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Hi All, We currently are running Unity 5 and all users have the ViewMail form installed on their PCs.  I am in the process of moving users to Unity Connection 8.X, and I have found that installing this new client unattended is a nightmare.  I can get...

pghninja by Level 1
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  • 4 replies
  • 0 Helpful votes

I just want to double check to make sure I'm doing this right, I just installed the cop files for android and iphone jabber on the publisher server and I would like to know if their is any thing else I need to do before rebooting the publisher. Also,...

Resolved! Vlan requirements

Hi,I have a quick question......for applications such as CUPC / Jabber and Cisco Agent Desktop for UCCX.......does the data vlan that the PC running the applications need to be able to route directly to the IP Phone or is it just a requirement for th...

      Hi ,                          we are deploying IPT with voice gateway router 2811 having this IOS ....{ 2800 Software (C2800NM-SPSERVICESK9-M), Version 12.4(15)T9, RELEASE SOFTWARE (fc5)}My qusteion is that is this IOS support voice command .OR...

Hello everyone!In CUCCX 8.5 : Can we distinguish Not ready and logout state of Agent?Just wanted to check in below scenario, Can we tweak this using any script parameter? Presently Not Ready, and logouts are treating as same. ##      If a call comes ...

sky_voice by Level 1
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  • 3 replies
  • 0 Helpful votes

Hi everyone,I was wondering if it is possible to add, delete or change a fac code(or client matter) via CLI?I know how to do it via BAT tool, but I want to do it via CLI(if it's possible).I´m using CUCM 6.I'll really appreciate your comments.Thanks.....