Unified Communications Infrastructure

Notification on line group members with Cisco Unity connection 8.0.3

Hi,On a CUCM 8, I created two line groups --> a Hunt List --> a Hunt Pilot with a DN. On the Cisco Unity Connection, I created a user with the DN of the Hunt Pilot.A call not answered is forwarded to the voice mail, but there is no notification on ph...

8900 SRST and ISR-G1 support

In validating a customer design recently, I have run into what seems to be product support hole. I'm hoping that someone from Cisco can comment here.I'm working on a UC upgrade design for a customer. They are looking to upgrade to CUCM 8.6 and repl...

Unity Connection Bulk Administration - Caller input

I am cutting over 9000 users from an Avaya system to Unity Connection 8.6.2. Virtually all users have a unique option to "zero out". I can not find a field in the CSV for bulk import that correlates with this option. Does anyone have a suggestion ...

Can you add two LDAP Diretories in Communications Manager 7.15?

In Communications Manager 7.15, I am integraing with a MS Active Directory. I have a rather large domain and several domains within the main forest. Can you add two unique LDAP directory entries and pull users from two different domains using SSL?For...

Resolved! SMB: Voice gateway for SIP trunk

Hi,We have an SMB client who wants to terminate two SIP trunks from an ITSP into their exitsing IP PBX system. I want to know what Cisco product will be required to achive this. We have other customers with same scenario but they are using ISRs (e.g:...

Prompt for users ID and PIN when logging into Unity Connection

Hello,My client would like to have all users who dial Unity Connection through messages key, or pilot number to be prompted for their ID and PIN. Default behavior would be just the PIN is required.I have found that I can mask the Caller ID to fool U...

cisco desktop browser and ip phone agent service is "shutdown"

Hello people,I have installed CUCM 8.5.1 and CUCCX 8.5.1.10000.37. Both are running on VM.Everything seems to be configured correctly. But when an agent tries to log in the following message appears on the display of the ip phone: "cannot connect to ...

Enable multicast

Hi allI want to install application that called Athan "for prayer time" and it is need to enable mulitcast. I have core and access switches,Just I need to turn on "ip multicast-routing" on core switch?Should I enable CGMP on Core and all other switch...

Resolved! Unity Connection 7.1 0 Zero out to attendant operator

Hello-We have a large user base that requires individual "0 outs" from their mailbox's to their individual administrators. (While their greeting is playing, press 0 to be transferred.)Can the users control and change this themselves via their phone o...

Weird error message in Unity Connection - Email Notifications

I went to a user, notifications, email, and put in the email address and enabled it. I click save and get this message "The specified SMTP address cannot be in the VMS domain." I searched and didn't see anything here on the forums about it and goog...

CUCMBE Workspace - conflict between CCW and Online configurator-NetFormx

Team,When I configure CUCMBE-WRKSP-BDL in NetFormx (or in the online Configuration Tool), it offers me the following for the 1 year UCSS part number (customer is gov't): UCSS-CMBE-WL1.However, when our internal folks go to order the quoted configura...

Bizarre Team duplication problem

My Developer team is trying to log into UCCX with the Agent Desktop to do some testing with the CTI Interface. Unfortunately we were getting errors logging in which led me to look through the UCCX settings for that agent. I noticed there are 20,580 T...

Unified Communications Infrastructure

Forum Posts

Notification on line group members with Cisco Unity connection 8.0.3

8900 SRST and ISR-G1 support

Unity Connection Bulk Administration - Caller input

Can you add two LDAP Diretories in Communications Manager 7.15?

Resolved! SMB: Voice gateway for SIP trunk

Prompt for users ID and PIN when logging into Unity Connection

cisco desktop browser and ip phone agent service is "shutdown"

Enable multicast

Resolved! Unity Connection 7.1 0 Zero out to attendant operator

Weird error message in Unity Connection - Email Notifications

CUCMBE Workspace - conflict between CCW and Online configurator-NetFormx

Bizarre Team duplication problem

CUCM 4.2 support for CP-7942G

Resolved! Problem with Presence server while using IM client on Cisco Cius

Music On Hold Partially worked

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Easiest way to greeting a call before hunt then voicemail if no answer