Unified Communications Infrastructure

We have a 2 node CCM 7.1 and Unity Conection 7.1.Last week we were doing some maintenance and I noiced that when the Publisher was off line that calls to the main number were not getting through to Unity. Calls to other DDI's were working fine via th...

Hi GuysWho could explain how the Unity Connection with ViewMail over Outlook? I could not find any document that explains how it works with this function example.TIACristian.

Sorry if this post is in the wrong place but I couldnt find an education section. My question is, I am booked on the TSOT course at the end of September, I would like to know if there is an exam at the end of the course or if I will need to book an e...

Hello Guys,we are running a CUCM 8.6.2.22900-2 with the extension mobility service. One the user device profiles we have applied several third application services via SURL buttons.  Actually I though it does not matter, what device type I choose dur...

%CCM_CTI-CTI-3-kCtiProviderOpenFailure: CTI application failed to open provider. CTIconnectionId:43754 Login User Id:br Reason code.:-1932787617 IPAddress:172.16.xx.xx IPV6Address: Cluster ID:xxxCLUSTER Node ID:XXsub1

In cisco unity connection cluster 8.6When we are shuting down the unity connection publisher server from cluster, The voicemail is not working,When we press the voicemail mesaage button, Phones are rinning its not playing the unity prompt.when the pu...

When upgraded a 7825H3, does the USB drive need to be used on all the nodes or just when upgrading the Publisher?

HelloAny chance we could put in a feature request for the 6941? User feedback for these phones tells us that it seems unlogical to put a call on hold using a dedicated physical button only to be forced to use a softkey to resume the call. Is adding t...

Hello, We use Unity Connection 7.1.2. We lost the OS admin password. We connected to the console,and followed the password recovery procedure, and the admin password has been reset successfully.However, we log in using the new password we just reset ...

Rumor has it that a plan is in place to program an end date for the demo license for unity connection and call manager for future versions.Has anyone else herd of this?

times of ip phones are different after configured the phones on ccme.some phones show the correct time.but somes differs by 8 hours.what could be the reason?

Hi Jaime,questionDo I need 12 CUE-ATT-CON=  V8x licences + Server  in order to have 12 human console operators? or thisCUE-ATT-CON=  V8x  licence is for server?My customer needs 12 people  at different sites receiving incomming calls.I Would Apprecia...