Unified Communications Infrastructure

Hello Everyone,I'm trying to set up my Call Manager 8.0.2 cluster to play an automated message whenever an extension mobility DN is dialed when the user is not logged in.For example: User A is logged in to extension mobility and attempts to dial User...

Hi, Does anyone know how to get around this problem where I cannot delete file "AppDialRules.xml" from CUPC tftp directory?Tried both the GUI and CLI, the comands are accepted but the file never disappears.I orginally added this file to make specific...

Hi all,I want to fully monitor my CUCM through an SNMP/Monitoring system.What are the most important things I should check to monitor:1) Latency between Phones and CUCM2) Latency between Phones and SRST3) Health Checks - That everything is as it shou...

as our 7961 phones are getting old and being replaced by 7962 phones, is there a way to supercopy a 7961 phone to a 7962 phone?  supercopying works great from alike phones but it doesnt take when using two different models.                  

Hi - wondering if anyone can help me here. We are running Unity 7 with unified mailboxes. We are going through an exchange migration at the moment and from 2003 to 2007. We are using Unity IP Fax version 2.0.031 - since we have moved the Fax-in, Fax-...

Hi,     Anyone here have a step by step guide on how to Setup Auto Attendant using Unity Connection 8.5 and CUCM 8.5. Thank You.

                   I'm researching what sort of information we can get from Unity Connection (we're on 8.6) using our SNMP management platform(we have solarwinds)I was looking through the values in CISCO-UNITY-MIB and noticed a variable called CiscoU...

Here is the setup:CUCM 8.6 Cisco ATA 187 (SIP)Panasonic anaolog phoneMoH is configured and working properly on all Cisco phones, however when we place a call on hold from our Panasonic analog phones we get silence, causing the other end to hang up. O...

                   what version of Unity connection supports Unified messaging/ single inbox for Lotus Dominos and what are the requirements. i have seen conflicting information.

We have recently upgraded CUCM from 8.5 to 8.62. We were testing the fail over and noticed the 7941, 7961, and 7971 phones are not accepting their firmware from  the publisher.  This is preventing those phones from updating properly and thus,  they d...