Unified Communications Infrastructure

CUCM 7.x detailed logging

currently our cucm 7.1.3.30000-1 logs transient connections, e.g.:Date: Jan 30 14:26:03Machine Name: XXXX-CM1Severity: ErrorApp ID: Cisco CallManagerMessage: : 1093: Jan 30 13:26:03.562 UTC : %CCM_CALLMANAGER-CALLMANAGER-3-DeviceTransientConnection: ...

how to transfer a VM to another VM

I have a user who is setup to receive voicemails as she's the main # listed under System Call Handlers for our site.However, some of the voicemails are intended for other users.She's wanting to know if it's possible to transfer a voicemail to another...

Resolved! MTP Server

Hi I wanted to know can someone explain to me how do I activate additional MTP services on a networked server. Currently we have a sonexis conference bridge and we have 96 ports but we only have 72 MTP resources. I was reading a Cisco document and it...

Resolved! Incoming call removes Call Park before finding out which ext. its on.

A coworker has brought up this question. She takes the overflow calls for our office and when she places one call on park and another comes in it removes the display where it says what extension it is parked before she can see it. I was wondering i...

Cisco Setup for Voice

Dear Sir,I have DVD of Cisco CCM6.0.1.iso, one configured voice gateway AS5400 with TDM E1s, and one blank server with good specs.Can you please guide how to setup voice network with CCM?Previously we are using voice network using AS5400, Nextone(sof...

Meetingplace 8 type 2(schedule via webex) video not active (EMS)

I have 2 problem with meetingplace 8(EMS) shecdule via webex1. Video Not Active when schedule via webexI shedule via webex (mycustomer.webex.com) web meeting is ok. Audio call back to IP Phone(9971) and can join audio to meeting but video not active....

CM 8.x System Speed Dial Lists? (Hey, not so fast).

I'm getting the distinct impression that Call Manager 8.x does not have System Speed Dial Lists. Is that the case? This would be systemwide for access by all users. Initial indications look like I'll be building Translation Patterns instead.Thank ...

Unity Connection. "Delete" Hung Up prompt

Hi all,I have Unity Connection version: 8.0.2.40000-12.When the user deliver the message and press # (or other key) listen the promp "Your message has been sent" and hangup.I'd like that if the caller press the key # the system hungup directly withou...

Resolved! Issue with SW-CUP7.0-K9?

Hello,some time ago, we have registered a PAK for a SW-CUP7.0-K9.That PAK contained:1 CUP-SERVER7.0-K915 CUP-SERVER-LICSince the Product Name of the PAK referred to Cisco Unified Presence, when we have generated online the .lic file, we have used the...

Scheduled Restart of Call Manager or Unity Connection?

Call Manager & Unity Connection can be restarted manually via OS Administration ==> Settings ==> Version ==> Restart. Does anyone know if this process can be scheduled to occur automatically on a recurring basis (like backups)?Thank you.Dan

CUPC Do NOT show pictures

Does anyone know what SQL command you would run from the OS (if it isn't restricted) to uncheck (or set to false) the "Show pictures" checkbox for every user? I know a SQL command you can use to enable Calendaring for every user instead of relying on...

How to compare --current date-- with a date variable in Script Editor ?

Hello,I'm writing a auto-attendant script for an UC540W, and I have a problem to compare dates.I'm trying something like : If (--Current Date-- >= Beginning && --Current Date-- <= Ending)The CUE Script Editor display an error about "--Current Date-- ...

Fax over ip using cucm BE

Dear all,i am having centralized VOIP ( 7 branches) HQ has the CUCM 7 - BE with 2811 router, and the rest of the branches having 2811 routers. I want to configure Fax over ip between the sites and recieving faxes from the pstn too at each site.- Is t...

Resolved! Unity Connection 8.5 and AA for users without mail-box

Hi All,I faced a problem in Unity Connection 8.0 when I tried to configure AA for users without mail-box. I defined them as contacts but when I am trying to dial any extension the system was not able to route the call. I have to use dial by name rath...

Unity & CM Hunt Group call routing failure

Hello. Thank you in advance for any pointers. I have the following call routing issue:]On CM 8.6 dial Hunt Pilot 5000 from an internal IP Phone ==> Hunt Pilot 5000/Hunt List/Line Group ==> If not answered, goes to Unity User box 5000 (this flow is ...

Unified Communications Infrastructure

Forum Posts

CUCM 7.x detailed logging

how to transfer a VM to another VM

Resolved! MTP Server

Resolved! Incoming call removes Call Park before finding out which ext. its on.

Cisco Setup for Voice

Meetingplace 8 type 2(schedule via webex) video not active (EMS)

CM 8.x System Speed Dial Lists? (Hey, not so fast).

Unity Connection. "Delete" Hung Up prompt

Resolved! Issue with SW-CUP7.0-K9?

Scheduled Restart of Call Manager or Unity Connection?

CUPC Do NOT show pictures

How to compare --current date-- with a date variable in Script Editor ?

Fax over ip using cucm BE

Resolved! Unity Connection 8.5 and AA for users without mail-box

Unity & CM Hunt Group call routing failure

Meet and congratulate the February 2023 Spotlight Awardees!

Renew.cisco.com just got refreshed, and it will make your life easier!

Announcing Resources That Guide You to Success

Jabber Persistent chat Hidden users

CUCM Smart Licensing offline error

how to config button mailbox of phone cisco

CUCM Alert LowActivePartitionAvailableDiskSpace

vm creation showing error

CICM V10.5

CUCM Upgrade

CUC and Expressway-C/E Resizing

Missing commands for 4321 as MGCP gateway

Any service restart needed after Updating QOS settings in CUCM 11.5.1