Unified Communications Infrastructure

Afternoon all,We are now using DMS for our recording solution across all our supported devices within our CUCM cluster. For recording to work we need to set the following parameters on each line:Device\Phone\Line:Recording OptionRecordin ProfileWe ra...

I have Unity 4.0(4) and SR1 installed. After a call was transferred to extension from main greeting, caller will hear a couple second MOH before ring back. How can I get rid of this music?

Hi,I am not very familar with CUE scripting and need for CUE 8.0.3 an AA script.I would be very happy if someone could provide me a script acting this way:.) The script uses the Schedule “systemschedule”..) Incoming calls within business hours:Play W...

Hi,I am not sure where I am in the right place to ask you guys a question abut CUE editor. I've emailed to ask-cue-editor@external.cisco.com but I received a reply that I have to come over here to ask. Anyway, my question is that how I do allow trans...

I'm not sure if any of you are familiar with the Cisco Unity Connections book by David Schultz, but I looking for the same type of book for CUCM. Does anybody know if a book like this exists?

Hi.I installed Unity connection 8.5 in a Virtualized server, the problem is when a user leave a message in the mailbox, the message does not appear in the user´s mail box, all user have extension mobility.Following the error in the Unity Connection:1...

I read that wireless connection between DMP and DMM is possible but only with DMP4400G with 5.2 firmware. Does the antenna already comes when you buy the DMP or is there another part number for the antenna?Thanks!Sharleen

My client faced a issue which Everytime he added new assistant or any new manager ipma, he need to restart the ipma service inversion 5.1. This happen same thing in version 8.5, any idea?

Hi,how can I see what number is my dialer using everytime that makes a call?I put my cellphone in one of the campaings and get one of the numbers but I'd like to know if there are more....is this something just from my rpovider or there is any option...

Dear All,My coustomer has UCS C210M and want to deploy 1 UnityConnection more on the UCS server.Last year they bought below for uc applicaiton(CUCM).VMW-UC-STD-K9-1A     VMware ESXi 4.0 std 2 cpu VMW-VS-STD-1A           vSphere Standard 1 cpu X 2Now ...

Hello all,I am installing CUCM 8.5 on a C200 server via esxi 4.1. I am getting ane NTP unreachable. I have actually removed the NTP server statement and made the router NTP master and made sure the router ip address was in the ntp server entry on ins...

Hi All,Since UCS C200 M2 and C210 M2 are already end of life, we were wondering if the new third generation C-series UCS C220 and C240 will support UC applications. We can't seem to find any documentation or related files.We understand that Cisco now...

Can a Supervisor view the screen recording before it will be uploaded to the AQM server?