Unified Communications Infrastructure

Hello,What would be the best way to schedule an auto attendant as follows:7:00am to 10:00am the secretaries phone rings like normal for 5 rings or so and then goes to the attendant if nobody answers.  After 10:00am it goes directly to the auto atteda...

There is no field on  Port group  configuration on Unity connection web application page for Sip Trunk like is is for SCCP. Unity connection can take  message but the MWI doesnt not light on. It is configured in CUCM  / advanced features / voice mail...

I have setup Message notification to a cellphone. When a message is left, it does call the cell phone but will only ring it once and disconnect. Is that normal or can you change it to ring it more than once?

We've got a Call Manager 8.x environment that it contains two ringtone lists (Ringlist.xml & DistinctiveRingList.xml).  How might one list versus another get assigned to IP Phones?  I was successful today in uploading new ringtones into Call Manager ...

Hi everyone,After a successfully installation of the locale language cop file, it won't show in Unity Connection.We stopped the Conversation and Mixer services before the installation and restarted after...Unity Connection version: 8.6.2.20000-2admin...

Happy Monday --- Which brand/model headset is being used outthere for personal communicator/soft phone? I am using USB headset Logitech, but I have been asked to get wireless instead. Need to alert users to check their laptop for Bluetooth capabiliti...

I have that ...hostname CME_B!boot-start-markerboot system flash:c2801-ipvoicek9-mz.151-4.M2.binboot-end-marker!no aaa new-modelnetwork-clock-participate wic 3network-clock-select 1 E1 0/3/0dot11 syslogip source-routeno ip dhcp use vrf connected!ip d...

Hi All,  We have deploy CME+CUE, and wanna use CUE to provide Auto Attendant.CUE is version 8.6.1, Script editer also 8.6.1.  Requirement:user who dila in from PSTN portal number will transfer to CUE AA.1.AA script play a welcome prompt2.Dial extensi...

Hello.I have try to backup the unity data using DiRT.then I setup a new unity enviroment in the same version,etc. 4.21 or 7.02.After I complete all the integration between CM and Unity,I can access the voicemail and I can listen the welcome prompt.Bu...

I am having an issue with BLF and CUEAC CUCM 7.1.5.  None of my Device Names are populated in the Contact Details even though all of my devices are associated with users and have CTI enabled on the device and DN.  If I add the device manually in the ...

Is is possible to search the CUEAC speeddials rather than scrolling thriough them?

So I know the Cius can not enter WebEx 'Event Center' or 'Training Center' events, and it actually says that when you try in a pop up, but I thought it could have video in Meeting Center? I wan unpleasently surprised today when I tried it and it did ...

HI,Do UC540 (UC540W-FXO-K9) compatible with Cisco Unified Department Attendant Console?Thanks