Hi all.I dont have exposure in Contact center enterprise nor express version. I have just seen Gary Ford's Cisco contact center enterprise. Can i use this book to study and work with contact center express ? Kindly guide
Hi all.I dont have exposure in Contact center enterprise nor express version. I have just seen Gary Ford's Cisco contact center enterprise. Can i use this book to study and work with contact center express ? Kindly guide
Dear All,I have a question.I am running Call Manager Pub and Sub.And all my phones are registered with Subscriber. Let suppose i switch off my Sub and i need to register a new ip phone to call manager.Will it be registered or not. I have enabled auto...
All, Can we use the SPA 301 model in "Call Manager" 8.x? How can i do this?Thank you so much! Luciane de Medeiros
Hello all, I am using cisco call manager 6.0.1. i configure it in good way and my local network phone are working fine with good quality voice but i have one problem that when i go outside the my network means another network then my P...
Hi AllI have client with CUCM 8.5 and integration with CUCI LYNC 2010. They want to use the start meeting option. Does anybody know if this can be integrated directly with WEBEX cloub based services. The client does not want to use Meetingplace 8 wit...
Hi Gents,I'm facing a weird problem here, we have CUPS 8.5 integrated with CUCM 7.1 in our environment and it works swimmingly before. But today, when i tried do the routine adding a new user procedure:1. Capabilities Assignment2. Create new UPC prof...
I am wondering why Unity connection has CSS and Partitions like communication manager. Or more importanly should I be using this in my scenrio.I am planning a migration from 2 Unity 8.0 clusters to a single Unity Connection 8.6.2 cluster. My dial p...
Hi,In my cluster I am having one cucm pub, one cucm subscriber and two uccx servers on UCS server (C210 M2) .Now I need to upgrade the cucm from 8.5(1) to 8.5 (1)SU3.And UCCX is also need to be upgraded from 8.5(1) SU1 to 8.5 (1)SU2 with COP file.Ple...
Hi,I have the next issue in the next scenary:-Ip phone A-Ip phone B-Ip phone C-The Ip phone B is forwared to IP phone C.If the IP phone A make a telephone call to Ip phone B the telephone call is forwared to Ip phone C, the call is attended for Ip Ph...
Hi all. I am not a pro in development but i am interested in learning xml and developing service for cisco ip phones. I know there is cisco sdk for it (i think) but is there any website or articles that can help me get started ? i know there was 1 bo...
hi1: i have cisco 2911 with 2 card 4FXO i can make the call buth i heath some pertubation in the conversation2 : i can heat th ring when i make a external callthis my configuration*****************voice call carrier capacity activevoice rtp send-rec...
Hi,I am having CUCM 8 configured in the setup.Whenever we try to do conference call from IP phone one bridge ID like b00104209001 gets generated and it shows listed under "originalCalledPartyNumber" in CDR report for the third call, to whom i am tak...
Hello This is Rahul,I am having CUCM 8 and have installed three ip communicators (CIPC)in it. Now when i try to take all three communicators in a conference call i am getting error "No conference Bridge" on IP phone from which i am trying for conf...
Hi All, I have some problem with my CCX. lately, my UCCX often un-expected shutdown..i'm looking for the logs in event viewer and found this log :"CCX The previous system shutdown at 9:37:26 AM on 12/22/2011 was unexpected. "before that log, appear a...
Hello TeamI need you kind support to fix this issue.Problem - CUPC starts with limited functionality. ( See attached)Topology - PC is running Windows 7 (32 bit) and is in the same subnet as CUCM & CUPS. (L2 reachability)I have only one CUCM with all ...