Unified Communications Infrastructure

In Unity Connection 7.1.5, is there a way to get rid of the "Please wait while I transfer your call" prompt when transfering to another subscriber?  I would prefer to be able to do this on a call handler by call handler basis, but if there is a way t...

Hi All,I am trying to find where I can export all user lines via BAT to see if they have an assignment for “Users Associated with Line”.Basically, I have administered approx 1000 phones (some UDP and some not) however I was unaware that I needed to a...

Hi guys,I have a client who has remote distination with his mobile phone.He is asking to use his mobile phone voice mail instead of his Unity Connection voice mail all the time.I was thinking to set max timer under remote distination profile greater ...

Hey folks,Have a CUCM 7.1.3 deployment (inherited).  A remote site has a procurve switch (2610-48-PWR).  The switch is carved up with ports 1-24 for data, 25-42 for Voice, 43-48 for "other" devices (wireless stuff primarily). 49-52 are tagged within ...

Hey, I can't seem to find the iso for CUPS 8.0.4.10000-5 is it bundled with a CUCM ISO?Thanks,BR

When im trying to access Corporate directory from phone getting the following error "Error,Contact the admin". After checking few treads changed everything on IP, no DNS but the error continued "Error, Contact Administrator".Please help

Hi All,I just need to know if there are any changes regarding CUE license.Before, any CUE it has maybe 6 o8 mail boxes. Still like this or No?I tried to configure a CUE for one of my customer but I found the following:CUE# show license status applica...

I am noticing a 4 to 6 sec delay between prompts when calls are handled on the Subscriber server that is in a different data center as the Pub. Seems when the Connection sub retrives message counts or when a user presses * to go back to the previous ...

Hi, I have to install a cisco unity 7 voice messaging in a network containing an Exchange 2010 server. The IT team of the client doesn't like to make any change in the AD or Exchange servers. Since the Unity server interactions with the message store...

I have a user with this Scenario - CUCM 8.6, CUC 8.6Route Pattern: 5000 -------> h.323 gateway (cisco ios router) -------> ipv4 dial peer -------> h.323 IVR system If you call 5000 from an IP phone, all options on the IVR work wellThe h323 router abo...

Hi,    We are trying to complete an integration between CUCM 7.1.3 & Micrsoft Lync.Calls can flow from lync clients to cucm phones & external OK.However, when trying to call from cisco phone to lync client, the call fails with a service unavailable m...

Recently we have migrated Cisco Unity from 4.0.3 to Unity Connection 8.0.3 using COBRAS tool. After a successfull migration we have checked all the voice mails of users and confirmed to be working fine. After few hours we have started getting complai...