Unified Communications Infrastructure

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Resolved! LDAP Sync multiple OU

HI.  I currently have AD sync working with CUCM (6.1.5).  It currently only points to an employees OU but I want to sync some resource accounts in another OU.  If I create another directory configuration pointing to this resource OU it shouldn't affe...

aguy by Beginner
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Exporting Users Speed Dials from UCM 5 and Importing to CUCM 8

I've been asked whether or not its possible to export ALL users personal speed dials from 3 existing UCM 5.1 clusters and importing them back into a new 8.6 cluster. Anybody have any funky ideas aside from hiring a team to manually extract them and r...

UC 8.5 Notification Devices not continuing if VM messages still exist

I have chained "Device Notifications" for a VM box and I have "Repeat Notifications if there are still new messages" box checked. However, if UC calls someone and they answer (let's say it goes to a cell phone VM message), but the user never retrieve...