Unified Communications Infrastructure

Showing results for 
Search instead for 
Did you mean: 

Forum Posts

I used the CCA 3.0 app to upgrade a UC520 to ver 8.1   The software ran without issue until after the CUE reloaded.   It failed at restoring the configuration.   Mainly, the recordings for the voicemails and the pin numbers are gone, as well as the A...

Hi All,Im having an issue with the if statement in the CUE script. I cant work out how to make the if statement check a string variable which is automatically configured using the "get Call info" contact settingI need the if statement to check the ca...

Darren Lynn by Cisco Employee
  • 6 replies
  • 0 Helpful votes

I need to create a IT Hotline so that users can dial in (inside or outside)  for IT support. When they call, it will ring 3 helpdesk's cell phone directly. I need to know where should I implement and any documentation.I am using UCM and Unity 7.0.

Hello All,I am using Unity Connection 8.5 with Unified Messaging enabled for Exchange 2010 and am running into an issue where voicemails are taking 5 to 15 minutes to be delivered to Blackberry smartphones that are integrated to the same Exchange 201...