Hello, I'm just starting to learn how to implement CUPS and would like to know if there's a way to click on a phone number in email or on a web page and have it dial via Personal Communicator automatically? I am working with CUPS 7.0. Any advic...
Running CUCM 8.6.1, Presence 8.6.2, CUPC 8.5.4Video currently works with CUPC to CUPC and both users using the softphone. The issue is with the Desk Phone and video. Both users phones have video enabled and "Desk phone video" under CUPC server heal...
Hi allI have a user who wants me to upgrade their CM Publisher form 7 to 8. I'm gonig to download the cisco documentation on upgrading to 8 but I wanted to know is there anytyhing that I will need to do before hand as to not miss anything in the proc...
Hello, I've configured CUPS 7.0 in a lab for testing, integrated with AD and working with desk phones and softphones. Am able to log in with AD credentials with no problems, make calls, everything looks fine except that I can't add contacts. I'...
Dear Expert,I would like to khnow if the fact of using my publisher (on a cluster of three nodes) as a primary IPMA server is a deviation of the best practice of Cisco or it can implémented without any issue. Thank you in advance.Nizar Houichi
Hi,We've got a few users who work from home using VDI to access the network (no VPN). Do softphones work over VDI? Or is there a feature such as 'dial from office' where a user can enter a phone number into a webpage and the central CUCM will ring th...
I have set up an eval of CUEAC for a customer and connected it to CUCM. When I login with a user the "Full Directory" is empty?? I have looked in the ldap log file and i see what appears to be all of the users in there? I have tried deleting all o...
Dear all,We installed several machines with Cisco Unified Personal Communicator 8.5.3 with all features, but experience difficulties with the click-to-call add-in for Outlook 2010 - it's missing.The click-to-call button is visible in every other Offi...
Hi All,Ive been stgruggling with the use of the xfermailbox.aef correct use since the change in 8.6.1.Ive attached the script below. Essentially what im looking to do it xfer all calls directly to a Reception Voicemail Mailbox during business close t...
I work for a community college in which we employ a full time operator and have several people to fill in for breaks and vacations. Having an attendant console is very important. To complicate matters, we need to have more that the corperate director...
Hello experts,I have been requested to configured FAC (Forced Autorization Code) even for calls between CUCM registered extensions. This feature works just fine when dealing with extenal route-patterns but I have not found a way to make it work for ...
I had a question regarding IOS version (ISR1 and 2’s)… We will be adding memory to our current ISR1’s, to support 15.x as we move to CUCM 8.6. getting the ISR1’s on 15 will extend the life on them until we are able to replace them with ISR2’s in th...
Hello, I came across a crazy problem with the Cisco CuciLync (version 8.5.4) plugin and Microsoft Word 2010 (32Bit). I have 5 Word documents (in the .docx file format) at the same time on my computer (with Windows 7 Enterprise Edition 64bit). The Wor...
