Unified Communications Infrastructure

All,using CUPC 8.5(1) on UCM 8.5 and using dialing from within Outlook the call goes out fine but if you go back into the Conversation History instead of the user seeing the actual number that was dialed they see "Conference" listed.  They can't re-d...

Is there a way thru CM to reboot all phones? We just applied a patch to CM and are now seeing some lag time when a new phone first boots up and see it applying and update on the phone.

Has anyone witnessed a behavior in TMS where a booking type of Reservation will actually take action and send a command out to the end point and drop a current connection? We have times where our users will start a point to point call a few minutes ...

Hi everybody,Currently I cannot get my  CUCI-Lync register to my lab CUCM 8.5x, at the softphone mode, the dialpad greyed out and shown message "Calls cannot be placed at this time".Then, I check on my CUCM, the status for my CSF<userid> is UNKNOWN.W...

Is there an option to set in Unity Connection that allow users to call in their office number and be able to check their own voicemail without the need to enter id or extension. I remember that this is worked with Unity on Windows 2003 platform with ...

Hi,I need help in ISDN-E1 connectivity Bitween CUCM V7.0 and Siemens HiPath 4000 V5.0.Recntly we have connected ISDN-E1 connectivity bitween CUCM V7.0 and Hipath 4000 V5.0 through ISR 3845 Gateway. when we make call from siemens to cisco its working ...

Hi, I have two stand alone Unity 8.0 servers, each partnered with a different version of MS Exchange.  I also have a server running Cisco Unified Operations Manager (CUOM) 8.6.  I have configured SNMP on both Unity servers identically and added both ...

One of our client is planing to add cisco unity to the setup. Currently we dont have an AD or exchange for them in our premise as its an offshore development center.Our CUCM is 7.1 and Unity is 7, which is going to be installed on VMWareAs am newly a...

HiI was wondering if someone could help me guide where to start troubleshooting on the following:In auto attendant I have setup a call handler that needs to transfer the call to an extension. The operator says it is transferring but the call does not...

Hi, we are plannig to upgrade our existing CUCMBE 6.1 to Call Manager Cluster CUCM 7.1 & unity Connection 7.1.call Manager cluster with 2 servers.one as publsiher/backup subscriber in MCS-7845 & 1 deticated Subscriber in MCS-7845.One server for untiy...