Unified Communications Infrastructure

Can someone please assist us with modifying a standard CUE script made by the CUE web GUI? We need a little help accomplishing this with the CUE Editor. We need to modify the dial-by-extension function of Auto Attendant to prepend digits to numbers d...

Hi all,I know, that similar issues has been discussed a few times - but unfortunately it seems that my issue is a bit different...I run a IPCC express premium cluster and want to set up an agent based recording for some of my hotlines.The configurati...

Hi,I have noticed that there has been no update to CUP support on UCS C series even though the VCD2 C series has been released. Is this just because the content hasn't been updated yet or is it that CUP still isn't supported on UCS C series?Thanks,Ke...

Can Unity Connection handle country of origin identification for call routing to AA?

I am about to try this, unified communications running as a virtual machine on unified computing.Anyone got lots of experience on this and can give general insights on the pitfalls and the right way to get it to work ?Sent from Cisco Technical Suppor...

We have plans to deploy ViewMail shortly and have been successful in using the AdminConfig.xml file to pre-populate the server info, however we are unable to get the username and pw to autofill based on the logged in user. Is this even an option? We ...

Hi all,I need some third party applications to be integrated with Cisco CUCM and I heard that there are some recommended companies from Cisco.Any one can help me to know these companies?or if some one he knows a company and he recommends this company...

Hi,I have installed and configured CUPS to query global catalog servers instead of the LDAP server. This is due to the fact, that we have multiple domains with multiple domain controller. Therefore I query the master global catalog. Everything is ok,...