Unified Communications Infrastructure

Hil have just bought an AIM-CUE for my cisco router 2801, which l have installed into the router but the service-engine is not showing up. l want to use the lab for hands on.Router#sh verCisco IOS Software, 2801 Software (C2801-ADVIPSERVICESK9-M), Ve...

I was wondering is the best practice to have one route pattern per ERL.. I was taking over a account and they have over 200 erl's but only 20 route patterns so I am wondering why someone would do this.. One reason I could think of is so that all 911 ...

HiI am running CUCM8.0 as a pilot system in the hope of replacing Mitel in 3000+ handsets phone system. Paging over the IP Phone speaker is one of many requirements. CUCME can do this, is there a way to acheive paging over speaker phone of the IP han...

Hi there,My customer is migrating from Unity 7.x to Connection 8.5.1. Their Exchange environment is mid migration from 2003 to 2010. Unfortunately, we have to migrate Unity before that project will complete. I've been reviewing the documentation but ...

Integration with MS MOC/CUPS and CCM 6., issue is when a user makes a call it automatically goes on hold when answered. If we disable the RCC in OCS, the issue goes away. So, need to find out why OCS places the call on hold. Has anyone ran into th...

I having an unusual license issue. I recently upgraded from 7.1.5 and added the correct licenses. Everything worked fine for a weekI had to reboot the Publisher due to a CTI issue. This resulted in this I then proceeded to download another fresh lice...

I have upgraded to 8.5.1.13900-5 but I am having a problem with the cluster.They cant see each other.When I do a Show CUC cluster status i publisher I see Server               State          Internal State                             ReasonMYSERVERA ...

Hello,based on "Click-to-call Widget" datasheet (http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/at_a_glance_c45-487474.pdf) and the "Click-to-call release notes v8.0" (http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call...

We have a customer still running Cnxn 2.1.2 1000-380 on an MCS server. Recently they bought UCS servers for all UC products to upgrade, they have installed Unity connection 8.6.2.20000 and want to migrate users over from Cnxn 2.1.2 to 8.6 . I was hop...

Opening a TAC case but if anyone has anything...Basically, I just ran Bulk Edit and changed the Error Greeting "After Greeting Action" for just ONE Class of Service.As soon as we did this, Unity Connections completely stopped working. The Ports Answ...

Hi all,I tried to configure a cluster of unity connection so I create subscriber server on publisher "System Settings->Cluster" and I introduced the IP os subscriber. After that I change the "Failover Collector" pointing to new subscriber. I restarte...

Can i integrate NM-CUE with lotus domino? and how i intergrate it with analog phones? do i need a voice gateway or a single router with NM-CUE and voice cards will done this job. Best Regards Muhammad Furqan