Unified Communications Infrastructure

I don't think there is a way to acheive this, other then alternate extensions...The client has multiple sites with potential of overlapping extensions for voice mail, and they have 4 digit VM extensions today.On the Call Manager side, they have site-...

Im trying to run a COBRAS Import for Unity Connection.  I would like to import only the distribution lists which I pulled from the Subscriber Information dump however when I select "import from CSV file" I get the error that the data can not be read ...

Hi, I have a cluster with two cucm servers (pub and sub). I am planning to add another subscriber to the cluster and I wanted to know if I needed any license in order for me to join the new subscriber. The application shows that I have 2 remaining u...

Hello All,When our UCCX agents go to transfer a call and hit the transfer button in the CAD the call does not go on hold and the callers can hear the agents tapping or clicking through their desktop app to transfer the call. Is there a setting that c...

Hi all. Lets say i have 2 dial peersdial-peer voice 1001 voippreference 0destination-pattern 1001session-target ipv4:x.x.x.xdial-peer voice 1002 voippreference 1destination-pattern 1001session-target ipv4:x.x.x.xNow according to my understanding, fol...

Hi EverybodyI have a CUMA  server version 7.1.3, now i want to create the certificate so i want to know if it is mandatory the server in a domain because i  need configure the FQDN  when i create a new certificate.Thanks for your helpJose Luis Arango

For internal calls (at least, not sure about external), the number of rings the calling party hears before Unity voice mail answers is sometimes 8 to 10 rings. Usually it is only 4 rings and the RNA timers, etc. are configured to support 4 rings. The...

Running CUPC 8.5, the two 7941's we have will not have a video and audio call. This is the same with a different version of CUPC used, so I believe that the problem is with the phone or the SCCP firmware being used. The video and audio call goes thro...

I've been googling my tail off trying to find a mounting kit for the uc560 but the only one I can readily find is for the UC500, I looked at the dimensions in both devices and the 500 is only slightly smaller in width and depth than th 560. does anyo...

Has anyone got this working? I have presence 7 and ASA 8.2.1 and can not get presence information to flow over the vpn using the ssl client(anyconnect), although the CUPC does connect to the server and can make voice calls. If i connect to the same...

Hi, I am trying to integrate unity connection 8.5 and exchange 2007. I have configured unity connection as per the cisco document. Our exchange server is in a remote site and there is a firewall between our network. I am having some doubts regarding ...

All,     Im having an issue upgrading my subscriber CUP Server to the same version as my CUPS Pub. The upgrade fails because of a version mismatch.Upgrading from 8.0.4.10000-5Upgrading to 8.5.2.10000-49The servers are running in a VMWare environment ...

Hi AllI thought it was possible to set up a system wide configuration setting so that when a user is being played a subscribers greeting, the system will straight away afterwards play a message to say "press 0 if you would like to return to the opera...