Hi experts,We got a UC520 where we just upgraded the license to 48U from 32U. So the license was successfully installed however we can only add 5 new phones and we can only see that the license is in evaluation eventhough we already activated it.Inde...
Dear AllOne of our client wants to implement SMS service on Cisco CUCM & CCX.Customer wants to deploy the call center and he wants to get the SMS message on Agent desktop or IP Phone.Is it possible?If yes please provide me a solution. If not any alte...
Dear AllCisco 3G HWIC or EHWIC cards can supports voice & Data? Or only Data?Description: Customer wants redundancy to the PSTN on Voice gateway using 3G cards.Even PSTN line disconnects using 3G service Voice Gateway should recieve the call. Is the...
Hi,pre-sales question:Is there a possibility for having a call list if my customer use cupc with integrated softphone in case his pc is switched off?Customer requirement is to have a call list even in the case his pc is down. In LYNC there is a solut...
All,I think this is doable but have never tried. I have a CUE module from which I need to pull some of the personal greetings and name prompts for individual voicemail boxes. Anyone out there know how I can get this done?Cheers,Geoff
Users cannot login using CUPC8 on Windows or CUPC7 on Mac. However they can loginvia a jabber client. I cannot seem to find any errors in what logs I've been able to review.The CUPC client says invalid user id or password.The only thing I can think o...
I have a scenario where a customer would like to run UC on UCS C-Series but use their own VMWare licenses and support. When they raise a Cisco TAC case for the UC elements (not VMWare) is there any checking mechanism in place to verify whether they...
Is there a migration path to go from Unified Messaging with Unity to Unity Connections 8.5 with single inbox with exchange?I'm assuming we can use Cobra to move over mailboxes and auto attendants, but they have to be linked back to LDAP and the user'...
HI All,Can somebody help me here?If end user try to login the voicemail from remote, user is getting invalid pin wherein user is able to login voicemail from his desk phone.did anybody come across this issue?
Hi,We have been testing Mobile 8.0 & 8.1 on a number of IPhones within the company. We have however run into a problem where the Mobile client fails in its Directory connection & its Desk Phone Integration. It appears as if the app is losing the cre...
I was wondering if it was possible to create an automated "hold queue" in either UCM or Unity? Specifically, we would like to have a call automatically placed in a queue if no one picks it up in a given amount of time. We would prefer to have some ...
Hi Gurus,we have some third party SIP (Telematrix) phones configured with CUCM 7.1.2 as basic third party SIP Phones. There is a disconnect issue with that phones. If some one call from outside (H323 gateway with PRI) or internally thorugh Cisco SCCP...
Hi EveryOne,We have install Cisco Unified Presence 8.5 and are in the deployment Phase. For windows we are using the personal communcator cupc-Admin-ffr.8-5-1and Apple MAC we are using the latest available in the site CUPC-mac-Admin-ffr.ES-7-1-1a-k9A...
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