Unified Communications Infrastructure

Hello,We are using the CuciLync client with Microsoft Lync. We are able to make/receive calls, etc successfully, so the installation is working fine however we are unable to dial from 'smart tags' inside Internet Explorer and MS Office applications. ...

Hello everyone,In Active Directory all the users are setup with their full E.164 address.  I am looking for a way to filter this down to 4 or 7 digits using a LDAP Filter when importing users into CallManager.  Is it possible to do this?  If so, does...

Hi,How to register the TANDBERG with cisco unified communication manager 8.0.3?Thanks,

CUCM Version 8.5CUC Version 8.5- 10 digit enterprise dial plan- 4 digit dial plan available within local sitesWe have a site that uses an AA to direct calls. The AA is a Subscriber and the AA message says, "...or dial the 4 digit extension of the par...

Has anyone performed this successfully?  Also, I can't seem to find a documentation for disaster recovery or rebuild of Unity 7.We are running Cisco Unity 7.0 build 7.0(2) on our secondary server.  The server fails to boot from the C drive and always...

All,using CUPC 8.5(1) on UCM 8.5 and using dialing from within Outlook the call goes out fine but if you go back into the Conversation History instead of the user seeing the actual number that was dialed they see "Conference" listed.  They can't re-d...

Is there a way thru CM to reboot all phones? We just applied a patch to CM and are now seeing some lag time when a new phone first boots up and see it applying and update on the phone.

Has anyone witnessed a behavior in TMS where a booking type of Reservation will actually take action and send a command out to the end point and drop a current connection? We have times where our users will start a point to point call a few minutes ...

Hi everybody,Currently I cannot get my  CUCI-Lync register to my lab CUCM 8.5x, at the softphone mode, the dialpad greyed out and shown message "Calls cannot be placed at this time".Then, I check on my CUCM, the status for my CSF<userid> is UNKNOWN.W...

Is there an option to set in Unity Connection that allow users to call in their office number and be able to check their own voicemail without the need to enter id or extension. I remember that this is worked with Unity on Windows 2003 platform with ...

Hi,I need help in ISDN-E1 connectivity Bitween CUCM V7.0 and Siemens HiPath 4000 V5.0.Recntly we have connected ISDN-E1 connectivity bitween CUCM V7.0 and Hipath 4000 V5.0 through ISR 3845 Gateway. when we make call from siemens to cisco its working ...