Unified Communications Infrastructure

Hi,I added 2 vm ports license to the CUE8.5 to make it 4 in total. I activated it and reloaded the CUE. The 'show lice in-use' shows License Count: 4/2.  The 'sh license status application' shows only 2 ports. How can I get 4/4 instead?ism-cue# sh li...

Hi Pro,I am using the aa_sample1 script comes with CUE-Editor 8.5.1 on ISM-CUE 8.5.1. When an extension is busy or out of service, it does not go to the operator. The script is attached. Please can someone see the scripting errors?Thanks.

When trying to launch UCCX Admin Desktop I receive the following error: "Error connecting to Director Services.  Do you want to retry?"  We are new to UCCX and would appreciate any feedback.

HI there.I did a cursory search for this and didn't find much. I have a feeling it may have been discussed so apologies if this is a duplicate post.I'm prepping for the CCIE lab and I've always ran my CUCM 7x on my 64-bit Windows XP so I can install ...

Testing email notifications.  Please disregard.

Helloif you are running Cisco Unifiede presence client or using the cuci-lync plugin, you may encounter problem when running the application on windows OS.to solve this you need to stop a service in your windows OS.the service name is: "Remote Access...

Hello all. I have a customer who is running CUCM 7.1 & over the last couple of nights has had failed backups, but only from the two Subscribers. The Pulisher is backing up fine.Here are the error messages we are seeing from the DRS statusServer : CSO...

Hi there,I have a customer who would like to integrate their CUPS servers with their Exchange 2010 for calandering presence, however the custoemr uses 'wildcard' certificates for the exchange (*.mydomain.com) this works fine for the exchange but is f...

Hi Community,i'm new to quote&configuration via the Commerce Workspace Tool.Till today, I was using the Quick Pricing Tool for a fast Business Edition 5000 BOM.Today, I tried a configuration. The ordering guide names the SKU MCS7828i5-K9-WL8 for a st...

Hello,we use the Cucilync 8.2 and installed the Office Addins. On a local machine installation, we have no problem with the addin. It works fine.But in the Citrix installation, we have greyed out buttons for dialing. I have no idea where to begin wit...

I am curious to know if it is possible for UCM to send out a broadcast voicemail message to users, both inner-office and remotely. We've been having several power outages over the past couple of monthes, which results in most of our servers (includin...

Dear Experts,I want to upgrade my UCM 4.1 to 8.5 ....can anybody please inform me the upgrade process or check list or precautions. Also about the Licensing .I also want to upgrade My unity 4 to unity connection also .....Thanks to all.....Regards,As...

I am working for a small voice company. We are going to upgrade the voice setup to the latest one. Right now we are using Call Manager 5.0, unity 5.0 and IPCC 4.0 express. We will be moving to version 8 with exchange server 2010. There is a company t...