Unified Communications Infrastructure

Hi,I have CUCM 7.0 at my office and I can actually dial an external number and while hearing ringing I can transfer the call to an extension before the external party answers.Now at a customer, fresh implementation, the transfer softkey is grayed out...

Hi,i`m using a centralized cisco cucm with 10 sites.i want the music on hold and the autoattendent response to be orginized from each dedicated site so i can save bandwidth via wan when they are sourced form the HQ.can the gateway for each site do th...

I have a customer we are proposing an upgrade from their existing Call Manager 4.3 to CUCM 8.5. They are now asking me why there is a price to migrate their phone licenses to UCL licenses. If they already own the phone licenses and they have UCSS the...

I’ve noticed the Unity Connection 8.5 outcall notification is too aggressive. Is there a way to change the outcall parameters to wait x minutes between redials?For example Connection called my cell phone, while I am inputting my PIN I get a second ca...

I'm running Windows 7 64-bit minus SP1. Informix driver is 3.70.xC2 March 2011I'm using the  COBRAS Import for Unity Connection 1.1 Build 2.12 without any Informix ODBC problems. Have used it to move from Unity 4.2 to 8.5 without any problems.However...

Hi all,i have ATA 187 and cucm 8.5, the second line is registerd to the call manager, but the firts line can not registerd to the cucm.Any ideas????Thanks

Hi,In order to implement IP Fax Inbound Gateway, I need the app_faxmail_onramp.2.0.1.3.tcl script.I have a CCO account, but I can't find this file anywhere on Cisco website.Can someone tell me how to get it ?Regards,Djamel.

Dear Tech Gurus,I am having an 2811 Router with the following IOS     Cisco IOS Software, 2800 Software (C2800NM-SPSERVICESK9-M), Version 12.4(3g), RELEASE SOFTWARE (fc2)How can I work with call manager (GUI) with this ios.Please help me out....Thank...

Hello,is it possible to control an IP Phone by CUCILync 8.5 if Extension Mobility is used on CUCM?Moreover, is it possible to automatically get the own number on the phone connected to the PC by Ethernet or directly present on the PC (for example, an...

Will they be replaced with 89XX and 99XX phones?

If the customer sets up the following environment:Unity Connection 8.5(x) WITH SECURE MESSAGINGSingle Inbox with Exchange 2010Customer has smartphones (blackberry, etc).We're trying to figure out if this is set up, will the smart phones be able to pl...

Hi,I had recently ugraded to CUPS 8 and im facing issue with CUPC IM and LDAP search.I had CUCM(7.1.5) integrated with CUPS 7.05. LDAP was integraded with CUCM and for user provisioning and authentication.With CUPS 7 i could successfully use all feat...